Marc Wouters

Customer empathy is the core of great customer service !

County Kildare, Ireland

About

Multilingual English , Dutch, French, German. I am an excellent strategic planner, motivator, team leader and contract negotiator. Key skills lie in budget management, communications skills and customer empathy. I am solution driven, a critical thinker and I have self-discipline particularly when multitasking.

Experience

  • Customer Service Ambassador at IRCA Group
    Mar 2023 - Present · 3 yrs 5 mos

  • Global Account coordinator at Kerry Group
    Apr 2015 - Mar 2023 · 8 yrs

  • Senior Customer Service Representative at Accenture
    May 2013 - Mar 2023 · 9 yrs 11 mos

  • Customer Service Representative at Accenture Ireland
    Dec 2011 - Mar 2023 · 11 yrs 4 mos

  • dispatch and logistics specialist at Hewlett-Packard
    Feb 2011 - Dec 2011 · 11 mos