Berlin Metropolitan Area
Experienced and passionate Key Account, Sales & Operations Executive.
Founded 2013 in Berlin, Uberall empowers some of the world’s biggest brands to deliver a memorable hybrid Customer Experience - from online interactions to offline sales. The Customer Experience consists of all the online touchpoints that a consumer has with the local outlets of a brand, from finding, persuading, buying and recommending, to returning as a regular customer. Responsible for the strategic positioning of our products, I am consulting major international Enterprise clients to navigate the various Uberall products and educate them on how to generate a positive Return-on-Invest. As an industry and marketing expert, I advise optimization across websites, mobile apps, store locators, search engines, maps, social platforms and advertising.
Founded 2013 in London, Deliveroo is bringing great food to customers in 13 countries and over 200 cities. In August 2019 Deliveroo closed German operations and exiting the market. My mission was to bring the most wanted restaurant & QSR chains and customers on Deliveroo together. With passion and several years experience in the industry, I drove growth for online food delivery restaurant chains and made customers happy with tasty food.
The easiest way to your favourite food via web or app. Lieferheld, pizza.de and Foodora were part of Delivery Hero, a global leading network of online food ordering sites operating in over 40 markets across five continents. In April 2019 Delivery Hero Germany and its brands Lieferheld, pizza.de and Foodora were sold for €1.15 billion to Takeaway.com. As a main contact person for Germanys major restaurant & QSR chains, I drove growth for both parties and assured with my team (10+ FTE) the best coverage & best deals of the most wanted restaurants for food delivery.
GoButler was a messaging-based 24/7 virtual assistant, that has been pivoted into Angel.ai, a technology company that supports businesses in automating conversational commerce using natural language processing. Angel.ai has been acqui-hired by Amazon.
BOOK A TIGER provides a modern alternative to traditional cleaning and household services. Book your trusted cleaning professional online via web or app. In December 2019 BOOK A TIGER (Tiger Facility Services) was acquired by his competitor Helpling. At BOOK A TIGER, I was in charge of building up the entire service & support structure for both B2C and B2B relations across Germany and Austria. Responsible for a team of 20+ FTE, my personal goal was to instill a customer-centric culture and scale the service in line with the exponential pace required by one of Germany's fastest growing start-ups.