Marc Leandro Autor

Customer Success Manager (CSM)

Taguig, National Capital Region, Philippines

About

Account Manager (CSM) for VIP customers in a US sales tax platform. Former hotellier at Hilton Garden Inn OBX (USA)

Experience

  • Customer Success Manager at TaxJar | A Stripe company
    May 2025 - Present · 1 yr 3 mos

    Account Manager for VIP customers in a US cloud based sales tax platform.

  • Customer Service Specialist at Tata Consultancy Services
    Sep 2023 - May 2025 · 1 yr 9 mos

    CSR/Inbound Sales > Outbound Telesales > Chat Support (B2B)

  • Customer Service Representative at Alorica
    Oct 2020 - Sep 2023 · 3 yrs

    Customer satisfaction is our utmost priority.

  • Housekeeper at Hilton Garden Inn outer banks
    Mar 2019 - Jun 2019 · 4 mos

    We are after the comfort and customer satisfaction to make sure they're going to experience well cleaned room and enjoyable stay at the hotel.