County Dublin, Ireland
Hi my name is Marc Connolly, I have 7 years’ experience working as an Operations Lead and Risk Specialist with a Master’s Degree in Business & Entrepreneurship, looking for opportunities within the Tech Industry. I am passionate about my work and pride myself on my leadership & people management experience, communication skills and high level of personal ambition. I have constantly delivered results, improved processes and strived to find new and innovative means to drive customer interaction Technological skills: • Well-versed in Windows operating systems. • Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Teams). • Reporting using looker, tableau Core competencies: • Management • Leadership • Multitasking • Adaptability • Problem Solving Here are some career achievements I’m most proud of: • Set a measurable, achievable and stretching target for operational excellence within my team across 12 touchpoints to manage operational performance leading to a marked increase in performance • Achieved a 92% average over a 6 month period to close last year to hit our targets following the implementation of this new measurement system. • Became the lead “go-to” person for new hires or people joining the team from other departments to implement training in their new role. • Presenting monthly to directors on the operational performance of the team I enjoy working as part of a team or on my own and am an outgoing individual who like to meet people and tackle problems head on. For further information just drop me a message.
Responsible for managing risk across a portfolio of brands and live markets each day, while tracking measuring and improving operational performance. My Duties include: ● Managing risk across a portfolio of brands live every day ● Developing looker reports to track performance based on customer feedback ● Create and promote unique events daily ● Developing new innovative processes to improve performance
I manage much of the day to day activity in the bar, handling a range of financial transactions, stock-taking & opening & closing the venue. Responsibilities: - Training in new staff on internal processes including POS & Cash handling - Manage stock levels - Owning merchandising - Cashing numerous tills across the bar - Main point of contact for Marketing Queries & brand ambassadors for the pub. Key Achievements: - In July 2015 I liaised with a number of local charities and ensured the venue was the appropriate setting for their events.
- Responsible for collecting and adjusting rent, supervising other employees and vacant properties. - In charge of finding and screening potential tenants for our clients. - Kept detailed records in relation to all aspects of each property and managed each budget effectively. - Ensured there was appropriate preventative maintenance, and where necessary repairs carried out on each property.