Delhi, India
A dedicated management enthusiast, seeking to work in challenging roles with good learning opportunities in dynamic organization. Personable Business Development Executive with a proven track record of driving growth and creating long lasting partnership. Expert in increasing productivity and customer satisfaction while driving revenue and sales.
•Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit. •Formulating pitch presentation and scope of work, commercials for engagement. Presenting thoughts and concept to clients recommending right mix of services and solution on basis of requirements of clients. •Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools. •Developed new proposals, contracts and procedures to draw in more clients and streamline work operations. •Maintained and utilised diverse client base.
New customer acquisition, competitor mapping, market share analysis, networking with on-board consultants. Continually sought methods for improving daily operations, communications with clients, recordkeeping for increased efficiency. Built and maintained excellent customer relationships through timely response to inquiries, going above and beyond to accommodate unusual requests. Generating revenue by achieving 200% of the targets, mentored new joiners to build high performance sales team.
•Evaluated and realigned existing organization structure to suit the evolving business and organization. •Resolved all the customer complaints in courteous and timely manner. Also, informed customer about new services and opportunities regarding the industry trends which leads to customer retention. •Maintained a monthly sales report and tracked all the team members who were in sales dept.