Bingen, Rhineland-Palatinate, Germany
Result oriented Leader of multi-national Teams. Quality and C.I.P. Expert, Coach, Trainer and Auditor. Passionate to drive change and innovation towards Practice Oriented Quality. With professional Experience in Quality, Quality Management, Operations, Production, Continous Improvement, Customer Quality, Projectmanagement and Supplier Quality. Global expert for implementing and running cost effective Global Quality Matrix Systems for Automotive, Aero, Aerospace and Medical. Strong integration abilities. … for creating a perfect customer experience.
Automotive, Medical, Aero, Aerospace, Industrial, Tooling, Additive Manufacturing e.g. ISO9001, IATF16949, ISO13485, AS/EN 9100, ISO14001, NADCAP and others. Member of COO- Board, Reporting to CEO and COO of Division Responsible for Quality and the Global Integrated Quality Management System of Division Oerlikon Surface Solutions in 35 Countries. Global Quality Strategy and Key Project Roadmap. Customer Quality and Risk Analysis e.g. Analysis of customer complaints (0-km, warranty, field, internal) and other process-non-conformities, Robust corrective and preventive actions, check for effectiveness and Global Lessons Learned. Six Sigma Green Belt. Coach and Key Trainer for Continuous Improvement e.g. Root Cause Analysis, Global Lessons Learned, Preventive Quality and the five Automotive Quality Core Tools., 8D Process and Customer Complaints. Certified IATF 16949 (Automotive) 1st and 2nd Party Auditor, ISO 9001 System-Auditor, VDA 6.3 Process Auditor, Auditor acc. To ISO 19011 standard. Key performance indicators (KPI’s) Customer Satisfaction, tracking and support for corrective actions. GDPR/DSGVO Personal Data Protection for QM Systems. Achievements: Enlarged Concept and Implementation of Global Quality Management System and Quality Certification Matrix with Certification Cost saving of 83%. Successful transformation of global Quality Organization and Quality Team to new Division and Organizational Structure.
Automotive, Medical, Aero, Aerospace, Industrial, Tooling Budget and Team Responsibility, international direct (9) and functional (31) leader Member of Extended Business unit Management Team, Reporting to Head of Business Line. Professional Experience as above, Scope: Oerlikon Balzers Business Unit Industrial Solutions 31 Countries and 109 production sites Achievements: Concept and Implementation of Global Integrated Quality Management System in 31 Countries and 109 sites, incl. health, safety, environment, as well as Quality Certification Matrix with initial matrix certification.
Automotive Tier 1 e.g. VW, Audi, BMW, Porsche, Mercedes-Benz, Bugatti, GM Budget and Team Responsibility, direct (24) leader Responsible for Operations Quality and Quality Management System acc. ISO 9001 & ISO TS 16949, System Auditor TS16949 and process Auditor VDA 6.3 Responsible for Customer and supplier relationship management and advanced / preventive quality planning. Risk Analysis, Root cause analysis, corrective and preventive actions. Customer and supplier warranty and complaint management and handling, tracking, analysis, preventive and corrective actions acc to 8D process. Definition of Quality targets, tracking of key Performance Indicators, implementation of actions and activities to improve quality performance Driving and implementation of continuous improvement projects to increase quality performance and customer satisfaction. Project Quality and Customer Approval Process e.g. AQP, APQP, PPAP, FMEA, others Responsibility for definition and implementation of statistical process control (SPC) and quality relevant measures and inspection criteria in operations functions e.g. production, maintenance Achievements: Executive Award General Motors: Global Supplier of the Year 2014; Implementation of N5 Quality Management System;
Responsibility for the Global Group CEO / Executive Management Review for Health, Safety, Environment and Quality. Run and implement global environment and quality improvement Projects. Achievements: Development, concept and implementation of the global Customer Quality Key Account Structure and Organization for the M+H Group.
Responsible for Production, Production Quality, Quality, Logistics and Maintenance Tier1 Production Plant
Quality Manager, Project Manager. Technical Customer Interface, responsible for Top 3 Main Customers. Achievement: initial Quality Management System Implementation acc to DIN EN ISO 9001