Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
As a Senior Specialist in healthcare Quality Improvement and Patient Safety, I lead organization‑wide programs that enhance clinical outcomes, patient safety, and operational efficiency across hospitals and primary care networks. Over the past 7+ years in SEHA, I’ve designed and implemented quality improvement initiatives and DOH JAWDA KPI programs covering 7 hospitals and 35+ clinics. My expertise spans JAWDA KPI design, data automation, and performance dashboards—turning complex data into clear insights for executives, clinical leaders, and frontline teams. I’ve led large‑scale projects such as enterprise Clinical KPI automation (300+ indicators), centralized data management for 35 primary care centers, and verification tools that cut reporting cycle time from one week to one day while improving data accuracy. With an EMBA (Data & Decisions), MBA (Managing Projects & Programs), and certifications including CPHQ, CMQ, CQE, and CSSGB, I combine clinical experience as an RN with advanced analytics, Lean Six Sigma, and clinical governance. I enjoy building and mentoring interdisciplinary improvement teams, standardizing best practices, and ensuring regulatory compliance with DOH/JAWDA standards. I’m particularly interested in roles where I can: – Lead multi‑facility quality improvement and patient safety programs – Build data‑driven performance measurement frameworks and dashboards – Drive JAWDA/Muashir performance, accreditation readiness, and clinical governance initiatives – Partner with C‑suite and clinical leaders on strategic quality and efficiency projects
♦ Lead clinical quality improvement and patient safety program across 35+ SEHA primary care clinics, aligning initiatives with DOH JAWDA standards. ♦ Design and oversee centralized JAWDA data management system, ensuring 95%+ data completeness and 100% on‑time submissions. ♦ Lead interdisciplinary improvement teams and run quality workshops to improve patient safety indicators and clinical outcomes. ♦ Developed an automated JAWDA verification tool that reduced data validation time from 7 days to 1 day and cut rework by 50%.
♦ Led organization‑wide CQPS Index and DOH JAWDA KPI program, deploying 300+ automated indicators across 7 hospitals and primary care. ♦ Directed JAWDA data automation projects for multiple service lines (MCH, LTC, HSCT, PHC, Dental, Home Care), reducing manual reporting by ~70%. ♦ Facilitated system‑level committees and stroke program to standardize best‑practice clinical pathways and improve patient outcomes.
♦ Led unit‑based quality improvement projects, using performance data to identify gaps and implement corrective actions. ♦ Facilitated multidisciplinary quality meetings, presenting indicator trends and engaging clinicians in evidence‑based changes. ♦ Supported implementation of clinic quality measurement tools and trained staff on documentation, incident reporting, and infection‑control standards.
♦ Managed nursing unit operations while leading quality and patient‑safety initiatives aligned with hospital KPIs and accreditation requirements. ♦ Monitored nursing‑sensitive indicators, investigated variance, and drove action plans that improved compliance and patient experience. ♦ Conducted regular staff huddles and training to build a culture of continuous improvement and accountability.
♦ Practiced evidence‑based emergency nursing, focusing on rapid triage, stabilization, and safe handover to multidisciplinary teams. ♦ Contributed to unit quality and patient‑safety goals by accurately documenting care, reporting incidents, and following infection‑control protocols. ♦ Collaborated with physicians and peers during high‑acuity cases, supporting timely interventions and adherence to clinical standards.