Chandigarh, Chandigarh, India
Experienced professional with a background in Amazon and Flipkart, now managing Channel Partner Relations at SBP Group. I focus on building a strong, growth-oriented partner network, supporting brokers and investors with transparent processes and seamless collaboration. Committed to creating value-driven associations and long-term real estate opportunities across the Tricity/region. ---
Supporting operational improvements and process management for businesses and QSR operations. Focus areas include: • Multi-hub and cluster operations • Team training and performance monitoring • Inventory, audits, and process optimization • Implementing best practices learned from experience in Amazon and Flipkart • Continued professional upskilling with certifications in Operations Management, Power BI, AI Chat Gpt and SEO.
Managed entire 1st Mile & Last Mile hub operations, leading 250+ team members & 3rd party stations Oversaw dispatches, vendor coordination, audits, and KPI adherence Acted as Area Manager during absence, handling multi‑hub and cluster responsibilities Delivered high‑volume operations with strict SLA compliance
Led 11 delivery hubs across the cluster, supervising hub leads and 100+ associates Achieved outstanding performance awards for operational excellence Specialized in last‑mile operations and process optimization
Managed 138+ outlets across India Oversaw sales tracking, audits, inventory, and franchise compliance Supported vendor management, dispatch planning, and marketing initiatives