Guwahati, Assam, India
MANOJ KUMAR NATH Guwahati, Assam, India 📞 +91 96780 88702 | +91 86380 13821 📧 [email protected] PROFESSIONAL SUMMARY Customer-focused sales professional with extensive experience in direct sales, customer engagement, cash handling, and business development. Known for delivering excellent guest experiences, achieving sales growth, and maintaining trust while handling transactions and inventory. Highly adaptable, disciplined, and capable of working long hours in fast-paced, multicultural environments. CORE SKILLS Guest Service & Relationship Building Retail Sales & Upselling Techniques Cash Handling & Transaction Accuracy Point-of-Sale (POS) Operations Inventory Awareness & Stock Control Teamwork & Cross‑Department Coordination Sales Target Achievement Professional Communication Problem Solving & Service Recovery RELEVANT PROFESSIONAL EXPERIENCE Delivered consistent revenue growth through direct customer interaction and service excellence. Built long-term customer trust by understanding needs and recommending suitable services. Managed daily transactions, coordinated with teams, and ensured customer satisfaction. Supported promotional activities to improve walk‑in sales and repeat business. Engaged with diverse customers and partners to drive sales performance. Promoted services through face‑to‑face interaction, follow‑ups, and relationship management. Assisted teams in meeting revenue goals through structured sales approaches. Actively involved in front‑line sales activities, customer meetings, and service promotion. Supported sales events, presentations, and one‑to‑one customer interactions. Maintained professional conduct while handling confidential and financial matters. Delivered personalized customer service to increase client confidence and loyalty. Handled customer service requests and coordinated solutions efficiently. Maintained accuracy in records and daily operational reporting. Worked closely with multiple departments to ensure smooth service delivery. EDUCATION Bachelor of Business Administration (BBA) LANGUAGES English Hindi Assamese Bengali
Delivered consistent revenue growth through direct customer interaction and service excellence. Built long-term customer trust by understanding needs and recommending suitable services. Managed daily transactions, coordinated with teams and ensured customer satisfaction. Supported promotional activities to improve walk-in sales and repeat business.
Engaged with diverse customers and partners to drive sales performances. Promoted services through face-to-face interaction, follow-ups, and relationship management. Assisted teams in meeting revenue goals through structured sales approaches.
Actively involved in front-line sales activities, customer meetings and service promotion. Supported sales events, presentations and one-to-one customer interactions. Maintained professional conduct while handling confidential and financial matters.