Manisha Kumari

Aviation Operations expert/ Gate Gourmet/ Emirates Flight Catering | Operations Management

United Arab Emirates

About

Experiences involving customer service, flight crew management, hospitality, events and sales. Consistent proven achievements through my tenure as follows: Most Punctual (2019) Most Proactive Crew (2018) Preferences By First class passengers (2017) Best Communication Skills (2017) Most Hardworking Crew (2016) Best Crew (2014)

Experience

  • Team Manager at gategroup
    Nov 2024 - Present · 1 yr 8 mos

  • Operations Supervisor at Emirates Flight Catering
    Jun 2023 - Jul 2024 · 1 yr 2 mos

  • Hyatt Place Dubai Hotels & Residences (Dubai, United Arab Emirates)
    • Cluster Events Executive
      Oct 2022 - May 2023 · 8 mos

    • Multi Property Events Coordinator
      Sep 2021 - Nov 2022 · 1 yr 3 mos

  • Premium Cabin Crew at Etihad
    Dec 2013 - Jun 2020 · 6 yrs 7 mos

    o Providing high level of customer service while engaging with customers and delivering safety presentations o Liaising with colleagues to ensure the smooth running of the cabin o Performing first aid on passengers in emergency situations o Presented with customer service award by the airlines as a result of exceptional customer feedback

  • Senior Cabin Crew at IndiGo (InterGlobe Aviation Ltd)
    Jun 2012 - Jun 2013 · 1 yr 1 mo

    o Experience of working with passengers from different culture & backgrounds o Experienced in all security checks before the take off