Greater Bengaluru Area
I help organisations take complex technology initiatives from kickoff to go-live — on time, on budget, and with the people side taken care of. Over the past 4+ years I've owned end-to-end delivery across enterprise AI, SaaS, and ERP programmes — managing cross-functional teams, governing risks and dependencies, and maintaining 98%+ customer satisfaction throughout. Whether it's an AI workflow implementation, a chatbot rollout, or a multi-stream ERP deployment, I bring structure and clarity to delivery without slowing teams down. My approach is simple: understand what success looks like for the business, build the delivery framework to get there, and keep every stakeholder aligned along the way. What I bring to a Delivery Manager role: Programme governance | Agile & Scrum | ERP full-lifecycle delivery | Risk & dependency management | Cross-functional team leadership | Stakeholder management | Change management | 98%+ CSAT track record
Designing and implementing AI-driven automation solutions using Workato’s low-code platform. Focused on building intelligent workflows, integrating LLMs, and enhancing business efficiency through smart automation.
DeepConverse is now part of Workato
Implementation Planning: Collaborate with project managers to create implementation plans, considering client requirements, timelines, and resource allocation Product Integration: Configure and integrate our software products with clients' existing systems and applications, ensuring seamless data flow and compatibility. Troubleshooting and Issue Resolution: Provide technical support to clients, troubleshooting software issues, and resolving any technical problems that may arise during implementation or product usage. Documentation: Maintain accurate documentation of implementation processes, configurations, and troubleshooting steps for future reference and knowledge sharing.
Well going forward, how could have I missed the awesome opportunity to be a part of such a brilliant team that aims at keeping childhood alive in you. Here I am involved in providing the user a solution to their day-to-day sporting activities.
I was responsible for attending to customers with all the issues they faced in the sales process, providing them relevant information, helping them with pre-sales requirements, setting up meetings with our sales team, helping them with the navigation of Byju's App so that they could have a hassle-free experience.