Mandy Lee

Program Manager | NPI, Global Supply Chain & Operations | Hardware Development

Taiwan

About

Operations Program Manager with 10+ years of experience leading NPI builds across medical devices, wearables, and tablets. Proven track record of partnering with engineering, quality and manufacturing teams to drive build readiness, resolve supply and quality issues, and deliver high-quality products from prototype through mass production. Adept at working across U.S. and Asia-based teams, including remote cross-functional coordination.

Experience

  • NPI Program Manager at Proclaim
    Mar 2023 - Jun 2025 · 2 yrs 4 mos

    • Led NPI builds for a custom oral health system from EVT, DVT, and PVT through mass production; launched in California (Feb 2024). • Directed cross-functional teams across the U.S., Asia suppliers, and a Malaysia CM to align schedules, ensure build readiness, and meet cost, quality, and regulatory goals. • Developed and executed a Build Readiness Checklist (CTB, fixtures, SOPs, WI) to confirm all critical elements were in place before each build. • Partnered with engineering, manufacturing, and quality to track and resolve pilot build issues, implementing timely and practical solutions. • Drove MRP, S&OP, and shipment plans with internal teams and CM to ensure stable production and on-time delivery.

  • Senior Operations Project Manager at Mason
    Jan 2021 - Mar 2023 · 2 yrs 3 mos

    • Managed NPI execution for smartwatches and rugged tablets, leading cross-functional teams from EVT to mass production. • Coordinated U.S. and China-based teams to ensure build readiness and meet aggressive launch timelines, including contingency planning during COVID. • Led MRP, material risk buys, and shipment planning with the CM; delivered regular updates to executive stakeholders. • Drove a cost-reduction initiative with CM and internal teams.

  • Project Manager at Wistron
    Jun 2016 - Dec 2020 · 4 yrs 7 mos

    • Managed JDM and OEM projects for electronic medical products from RFQ through NPI, coordinating engineering, quality, and supply chain teams. • Led schedule planning, issue tracking, and supplier engagement to ensure smooth production ramp. • Drove localized sourcing and process improvements, achieving cost reduction target.

  • Marketing Manager at Somnics, Inc.
    Aug 2015 - May 2016 · 10 mos

    Created go-to-market kits and organized international trade shows and medical events.

  • Associate Product Marketing Manager at Microlife Global
    Oct 2009 - Aug 2015 · 5 yrs 11 mos

    • Drove product launches in Europe and Asia for hospital-use ABPM devices via distributor networks. • Created go-to-market kits and supported international visibility through trade shows and global medical events.