Seattle, Washington, United States
• Evaluated data performance in the underwriting process by utilizing modeling techniques such as CART and regression • Integrated data preparation and descriptive analysis procedures in SAS to generate key performance metrics • Utilized Power BI to design and implement dashboards reports for presentation to stakeholders • Implemented automation process for monthly review reports reducing the report generation processing time by 80% • Analyzed marketing campaign experiment result data, and made data-driven recommendations on future A/B test design
• Developed, and recommended investment programs and wealth management solutions based on analysis of client demographics and behaviors data to achieve stated investment objectives, leading to over 70% lead conversion • Optimized client satisfaction and experience, and built strong client relationships by providing export support and data-driven recommendations
• Managed over 100 events management projects and maintained clients’ satisfaction by collaborating with different departments • Assisted revenue management team in analyzing inventory and availability for over 20 function rooms and 500 guestrooms daily to optimize hotel revenue