Singapore, Singapore
Versatile with proven abilities across all levels of organizational management. Strong in developing partnerships, building relationships, people management and strategy development. Highly adaptable, lifelong learner, and resourceful. I would describe my leadership style as one of servitude. I am here to help my team succeed. I am also a catalyst for change and an inclusive leader with a listen-first approach.
• Spearheaded the establishment of Smartcow’s Singapore branch, growing it into a key global hub, as measured by successfully hiring and training a 15-person team within 12 months, by leading recruitment, project planning, and resource allocation. • Achieved business expansion goals by managing a $2M budget and project timelines, ensuring projects were delivered on time and within budget, and improving operational capacity by 30%, through strategic financial planning and cross-team collaboration. • Developed and implemented financial controls and company policies, reducing compliance breaches by 15%, by ensuring adherence to local regulations and streamlining processes. • Enhanced global team collaboration across multiple regions, improving operational efficiency by 20%, by utilizing cross-functional leadership and automation strategies. • Directed the implementation of automation strategies, improving process efficiency by 25%, through leading cross-functional teams to identify and automate key regulatory processes. • Strengthened company compliance and risk management functions, contributing to regulatory success, by leveraging expertise in automation and risk mitigation strategies.
• Led comprehensive KYC reviews and Source of Wealth assessments for high-risk clients, ensuring full regulatory compliance, by collaborating with Front Office teams and senior management team. • Achieved a 20% reduction in onboarding time, improving client satisfaction and operational efficiency, by streamlining client onboarding processes and aligning efforts with Relationship Managers. • Implemented automation for name screening systems, improving response times to regulatory audits by 40%, by working with IT and compliance teams to upgrade systems and enhance workflows. • Consistently delivered high-quality KYC reviews for politically exposed persons, meeting 100% of regulatory deadlines, by conducting thorough due diligence and liaising with internal compliance teams. • Drove process improvements in periodic KYC reviews, reducing compliance risk by 10%, through regular collaboration with various stakeholders and IT departments to address regulatory updates.