Newnan, Georgia, United States
Innovative and creative professional – organized with the ability to multi-task; excellent communication skills with outstanding computer skills in relation to Remedy, D1, Citrix programs such as Landesk, Remote Desktop and Server applications. Retail Link, Dashboard, Microsoft Word and PowerPoint.
Exhibit strong customer focus Responsible for providing technical support for resolution or escalation of problems or request initiated by NCR customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Works on problems of moderate scope and complexity. Provides technical assistance in programming, documentation, implementation, operation and support of Wal-Mart systems such as hardware operating systems.
Freight and Merchandising. Preps merchandise for the merchandising process by ensuring merchandise is sorted and staged appropriately. Removes merchandise from cartons and packaging, places merchandise on proper hanger, verifies price ticket information and tickets merchandise as required. Applies appropriate EAS tags to merchandise according to Loss Prevention guidelines. Assisting on the sales floor, completing price changes, preparing for and taking inventory.
Assist customers in choosing a product Educate customer on the use of the product Maintain exceptional customer service Create customer accounts linked to renewals and new handsets
Served as shift leader and key holder Opened/closed Balanced cash drawers Compiled deposits/handled change orders.