Maitland, New South Wales, Australia
• Managed all operational, financial, and promotional aspects of the businesses ensuring a high level of service was always provided • Lead, manage and supervised a team of seven staff members • Trained and mentored apprentices at different levels using one on one and group tutorials as well as PowerPoint presentations • Attended quarterly ongoing professional development and training • Ensured a safe and hygienic work environment was maintained • Liaised with sales representatives • Coordinated monthly leadership workshops to educate team members on best practices to optimise productivity. • Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes. • Competently complete hair and beauty services.