Mallard (Mal) Owen

Fostering Growth & Excellence through People, Process, and Performance

Scottsdale, Arizona, United States

About

Business Performance Consultant Experienced in Developing Exceptional, High-Performing Teams and Organizational Cultures >>- As an experienced entrepreneur and executive, my trademark is innovative leadership that transforms businesses and motivates people to exceed their own expectations. Central to my approach for success is treating employees as customers and helping build cultures where growth, learning, continuous improvement, open communications, and positive reinforcement are constants. What I am most passionate about is achieving exceptional business results by building "employer of choice", "learning organization" cultures. This passion has been applied across many different industries as an owner, senior leader, management consultant, and executive coach. I firmly believe that “how you get there” is just as important was “what you achieve.” Core Competencies: Leadership Development | Executive Coaching | Performance Management | Executive/Employee Engagement | Infrastructure Development | Process Improvement | Technology Innovation | Strategic Partnering | Culture/Capacity Building Insights: • I am, by nature, an intellectually curious person; • I truly enjoy thinking through problems and grappling with issues to find solutions; • I have significant experience, in both basic research and business settings, with identifying major problems at a strategic level and developing innovative solutions; • I bring other experiences that have additional value as a business leader, such as account management, sales, programming, and board/member relations.

Experience

  • Adjunct Professor at University of Jamestown
    Aug 2024 - Present · 1 yr 11 mos

    The University of Jamestown established the Unruh School of Character in Leadership in 2023, thanks to a $15 million gift from alum Jim Unruh '63 and his wife Candy. The Unruh School provides traditional and nontraditional leadership education for individuals and organizations in all industries and stages of leadership development. Excited to be returning to my academic roots assisting learners at all stages of their careers in discovering how to be successful both inside and outside the workplace.

  • President at eBrite, LLC
    Jul 2017 - Present · 9 yrs

    Originally founded in 1999 as a consulting firm and provider of online learning/virtual classroom platforms (SaaS solutions), eBrite has evolved into an overall management/business consulting and executive coaching firm. Rooted in the principles of building "employer of choice"/learning organizations, many of the guiding operational strategies eBrite offers are aligned with the tenets of higher purpose, stakeholder integration, conscious leadership, and conscious culture which are the foundations of Conscious Capitalism.

  • Chief Operating Officer at 123JUNK
    Jul 2020 - Dec 2023 · 3 yrs 6 mos

    123JUNK's mission is to be the leading Donate – Recycle – Dispose company in the country, delivering the best client experience and making the biggest difference in its community and its environment. Positioned as the prominent Eco-Friendly Junk Removal Service of our Nation's Capital and the surrounding areas of Northern Virginia and Maryland, 123JUNK is working aggressively to grow its footprint to help even more communities reduce landfill waste by donating and recycling items as best as possible.

  • Advisor/Consultant at Smith Hager Bajo, Inc.
    Dec 1995 - Dec 2023 · 28 yrs 1 mo

    Active advisor to this full service management and facility consulting firm which specializes in all aspects of women and children’s health services. Instrumental in the founding of the company and continues to provide expertise in the areas of business development, marketing, communications, and information technology.

  • Business Performance Consultant at Potere
    Aug 2018 - Nov 2019 · 1 yr 4 mos

    Potere's Mission is "Letting nothing stand in the way of complete engagement and fulfillment in the workplace worldwide." Our goal is to help amazing candidates find their next opportunity where work becomes play - where skills, values, and direction are so aligned that an organization's human capital actually becomes its emotional capital - resulting in a collaborative team of energized, motivated individuals fully committed to their work and organization. As the leader of the Business Performance Services division, we seek to help both individuals and organizations evolve and transform for future success - applying the principle of continuous improvement to all facets of employee, leadership/management, and organizational development.