San Carlos, California, United States
Program and Portfolio Management Leader 20+ years of program, project and senior leadership management experience supporting strategic and high value global initiatives in large Fortune 50 companies. Demonstrated expertise in all aspects of Project and Portfolio management to meet rapidly changing business needs. Energetic leader who will empower and lead the team through changes and deliver results. Ability to work with cross-functional teams, technical resources and all levels of management to deliver complex business and security initiatives. Has consistently delivered excellence and managed accountability in team and all stakeholders. Core competencies in the following areas: - Program and Project Management - Portfolio Planning and Management - Systems Integration and Implementation - Business Operations - Executive reporting - Manage Customer Relationship
- Manage execution and delivery of Visa’s Global Information Security portfolio across various business streams. - Involved in all aspects of annual portfolio planning of strategic programs as part of budget planning cycle. - Cross functional collaboration experience to engage and drive solution from proposal to production implementation. - Hands-on management of large, highly visible, cross organizational initiatives. - Built a high performing team of Project Managers and Analysts. - Escalation contact for sponsors and business owners. - Responsible for all aspects of personnel management, mentoring, prioritization and management escalation.
- Managed multiple, simultaneous implementations of large complex, Authorization and Clearing / Settlement projects through entire gamut of Software Development Life Cycle.. - Responsible for all aspects of Project Management, including security compliance, audit & risk compliance and financial compliance. Managed vendors, procurement and setup of environments based on business needs. - Liaison between Project and Business, responsible for driving deliverables to meet rapidly changing business needs. - Recepient of multiple VIsa awards.
- Responsible for implementation and maintenance of a large data warehouse supporting marketing campaigns. - Reduced total cost of ownership for HP by moving production support and maintenance work of key applications to a dual-shore model. Engaged key cross functional business owners to collect, compile and identify functional areas that required round the clock support. Improved response times for production issues and increased application uptime by providing 24*7 support. - Onsite liaison and escalation contact for issue resolution, SLA compliance, reporting and metrics.
- As a certified CRM specialist, implemented Siebel, PeopleSoft, Vantive and other CRM solutions at various Fortune 50 companies around San Francisco & bay area. - Responsible from requirements gathering through implementation, project staffing and all aspects of a technical project. - Leveraged CRM best practices based on tool of choice and partnered with vendors, customers IT and business groups to deliver solutions that met client needs within required timeline.
- Responsible for Software Design, Development, Testing and Implementation of Business applications for various clients.