Negombo, Western Province, Sri Lanka
Highly motivated and customer-focused professional with experience in customer service, sales, operations, logistics, and accounts handling. Skilled in building strong customer relationships, upselling products, and delivering exceptional service in fast-paced environments. Experienced in duty-free retail, warehouse operations, invoicing, inventory coordination, and team collaboration. Possesses strong communication, leadership, and problem-solving skills with a passion for achieving business goals and enhancing customer satisfaction. Adaptable, energetic, and committed to continuous learning and professional growth.
Experienced Duty-Free Sales Executive and Brand Ambassador with a strong background in luxury retail, customer service, and premium beverage promotions at Flemingo Duty Free. Skilled in delivering exceptional customer experiences, upselling premium products, and building strong relationships with international travelers in a fast-paced airport environment. Knowledgeable in luxury brands including wines, spirits, and lifestyle products, with professional training from global brands such as Moët Hennessy, Bacardi, Jack Daniel’s, and Johnnie Walker. Strong communication, teamwork, and customer engagement skills with the ability to exceed sales targets while maintaining high service standards.