United States
Business Analyst specializing in systems optimization, workflow improvement, and user adoption across healthcare, government, and corporate environments. I bring 10+ years of experience translating complex operational and technical requirements into clear, actionable solutions that improve efficiency, support decision-making, and strengthen organizational performance. Skilled in requirements gathering, process mapping, UAT testing, documentation, cross-functional collaboration, and end-user training, I thrive at the intersection of people, process, and technology. My background in leadership, communication, and change management allows me to bridge gaps between technical teams and business stakeholders while ensuring successful adoption of new systems and processes. In addition to my Business Analyst career, I also serve as a Senior Insurance Broker and Founder of Torres Wealth Partners, where I help families, entrepreneurs, and professionals protect their financial futures through life, health, and IUL strategies. This analytical and client-focused experience enhances my ability to communicate complex information clearly, guide decision-making, and maintain regulatory precision—valuable strengths in both BA and operational roles. Outside of work, I enjoy researching health, supplements, and longevity through an evidence-based lens. Core Strengths: Business Analysis • Process Mapping • Requirements Gathering • Workflow Documentation • UAT Testing • Training & User Adoption • Change Management • Systems Optimization • Stakeholder Engagement • Problem Solving • Cross-Functional Collaboration • Operational Efficiency • Bilingual (EN/ES)
Helping families, entrepreneurs, and professionals build financial security and generational wealth through personalized Life, Health, and Indexed Universal Life (IUL) strategies. Licensed in Georgia, Florida, Texas, California, Virginia, North Carolina, South Carolina, Michigan, Ohio, and New York (inactive). Rooted in faith, education, and empowerment, Torres Wealth Partners provides bilingual, client-focused solutions designed to protect what matters most and create lasting legacies. Specialties: Life Insurance | Health Coverage | IUL | Business Protection | Generational Wealth | Faith-Based Financial Empowerment | Family Legacy Planning
- Requirements analysis - Workflow analysis process - Financial report data collection and processing - Coordinate strategic team meetings targeting corporate goals - Coordinate corporate and team development functions - Project Management - Cost-effectiveness analysis - User Training - Problem resolution
Processed physician credentialing documentation according to state to state licensing regulations, Developed streamlined e-filing system expediting research/deadline requirements, Coordinated new hire training with corresponding departments, Coordinated domestic travel, hotel and ground transportation, Scheduled conferences and meetings as required, Provided executive with timely status updates on various projects, Maintained the executive calendar for seminars and special events.