Mai-Vy Truong

Ed.M. Candidate in School Counseling at Teacher’s College | Passionate About Educational Equity

Buffalo-Niagara Falls Area

About

As a Student Success Coach at City Year, I draw on my Bachelor of Arts in Psychology and Sociology from UC Irvine to effectively support students’ social-emotional development. With 3+ years of experience in educational support roles, I have developed strong active listening and interpersonal communication skills. My goal is to advance into a school counseling role, focusing on supporting students in underserved, low-income communities.

Experience

  • Student Success Coach at City Year
    Jul 2024 - Jun 2026 · 2 yrs

    - Fostered a safe & secure environment while maintaining a focus on students’ social-emotional learning. - Served as a reliable, trustworthy, supportive adult for students to depend on when struggling through personal/academic hardships. - Collaborated with partner teacher to ensure the best delivery of the educational material.

  • Instructional Aide at Fullerton School District
    Aug 2023 - Jun 2024 · 11 mos

    - Tutored special education students in math and English to ensure they maintained an adequate pace throughout the year. - Collaborated with the teacher and other IAs to determine best courses of action for students’ education. - Supervised students throughout the school day by monitoring and enforcing appropriate behaviors.

  • Patient Support at Southland Integrated Services, Inc. (formerly known as Vietnamese Community of Orange County, Inc.)
    Jan 2023 - Apr 2023 · 4 mos

    - Problem solved complex circumstances to address patients’ individual needs in an empathetic manner. - Multi-tasked with serving patients in-office and over the phone in a polite and professional fashion. - Prevented legal action by expeditiously verifying patient’s insurances to ensure appropriate coverage.

  • Behavior Technician at Behavior Frontiers
    Jun 2022 - Sep 2022 · 4 mos

    - Observed children and promptly recorded specific behaviors to implement suggested strategies. - Promoted children’s intellectual and behavioral growth to help them reach their personalized goals.

  • Bobarista at Knottea Cafe
    Jun 2021 - Jun 2022 · 1 yr 1 mo