Abu Dhabi Emirate, United Arab Emirates
Operations Manager at Zircon Medical Equipment LLC with solid experience in healthcare, dental business development, international sales, and operational management across the UAE, GCC, and MENA markets. Professional background combines business development, strategic sales, and operations leadership within the dental and medical industry, with strong focus on implantology and premium dental solutions. Extensive experience in market expansion, distributor management, supplier relations, sales strategy, and operational improvement while building strong partnerships with healthcare providers, governmental entities, and private sector clients. Strong experience with leading dental implant brands including Dentium Implant and Cowellmedi Implant within the Bahrain market, supporting business development, sales growth, and market expansion activities. Experienced in working with Dentium ICT FZCO across both UAE and Bahrain markets, with strong understanding of the dental implant industry, distribution channels, and GCC healthcare sector requirements. Currently leading operational activities at Zircon Medical Equipment LLC, the exclusive distributor of Dentium Implant in the UAE, focusing on operational efficiency, supplier relationship management, commercial growth, and market expansion across the healthcare sector. Previous leadership experience across Bahrain and GCC markets in international business operations, dental sales management, and strategic partnerships with global manufacturers and healthcare organizations. Certified ROA from NHRA with strong knowledge of healthcare regulations, market development, and commercial operations within the dental and medical industry. Areas of expertise include: • Operations Management • Healthcare & Dental Business Development • International Sales & Market Expansion • Strategic Partnerships • Supplier & Distributor Management • Dental Implant Solutions • Team Leadership • Healthcare Operations • Marketing & Commercial Strategy • UAE, GCC & MENA Healthcare Markets Open to connecting with healthcare professionals, manufacturers, distributors, and business leaders interested in building long-term partnerships and growth opportunities within the medical and dental sector.
• Reporting directly to the General Manager and overseeing operational activities across Abu Dhabi and Dubai branches. • Managing multi-functional teams including sales, logistics, warehouse operations, drivers, storekeepers, and collection departments with overall team management responsibility of 12-15 employees. • Supervising sales area managers and supporting commercial operations to strengthen market growth and customer engagement across the UAE healthcare and dental sector. • Leading operational coordination between local teams and international suppliers for procurement, shipment planning, and supply continuity. • Managing shipment arrangements, import processes, MOH approvals, and new product classification procedures for medical and dental products within the UAE. • Supporting implant sales activities through technical and commercial expertise in implantology and dental solutions. • Working closely with the Procurement Manager on purchasing activities, supplier coordination, and internal approval procedures. • Leading onboarding and operational training for newly hired staff members across departments. • Managing and improving operational workflows to enhance efficiency, reporting accuracy, and interdepartmental coordination.
1. Strategic Sales Leadership - Develop and implement comprehensive sales strategies to achieve revenue targets and market share growth. - Analyze market trends and customer needs to identify new business opportunities. - Collaborate with marketing and product development teams to align sales strategies with overall business objectives. 2- Team Management and Development - Recruit, train, and mentor the sales team to enhance performance and productivity. - Set clear sales goals and monitor team progress, providing feedback and support as needed. - Foster a high-performance culture focused on customer satisfaction and continuous improvement. 3- Customer Relationship Management - Build and maintain strong relationships with key clients, including dental professionals and healthcare institutions. - Ensure high levels of customer satisfaction through effective communication and service delivery. - Address client concerns promptly and develop solutions to meet their needs. 4. Market Expansion and Business Development - Identify and pursue new market segments and customer bases to expand the company's reach. - Participate in industry events, trade shows, and conferences to promote products and network with potential clients. - Collaborate with distributors and partners to enhance market penetration. 5- Reporting and Analysis - Monitor sales metrics and prepare regular reports for senior management. - Analyze sales data to assess performance, identify trends, and inform strategic decisions. - Adjust sales tactics based on data-driven insights to optimize results.
As Head of Dental Sales & Business Development at Hamad Saleh Al Hawas, the main focus is expanding the company’s presence in the dental supplies market across Bahrain and the Eastern Province of KSA. Growth is driven by building strategic international partnerships and strengthening supplier relationships globally to maintain a high-quality supply chain for both markets. This role includes managing the full sales cycle, from shaping sales strategies to boosting revenue. Working closely with local clinics, government facilities, dental professionals, and healthcare providers ensures they receive the best products suited to their needs. Success depends on a strong understanding of market shifts and customer demands, allowing the company to stay competitive. Additional responsibilities cover managing supplier contracts, ensuring compliance with local and international guidelines, and keeping communication open with all partners. Long-term partnerships with global manufacturers and suppliers help control costs while maintaining quality standards. Leading a motivated sales team includes guiding and supporting them to reach targets. A focus on quality service and teamwork means clients receive excellent care. This work is about achieving results, growing the business, and keeping Hamad Saleh Al Hawas at the forefront of the dental supply industry.
- Developing and implementing international business strategies - Managing international partnerships and collaborations. - Managing cross-functional teams - Conducting market research and analysis - Ensuring compliance with international regulations. - Managing budgets and financial performance. - Developing and managing international marketing campaigns. - Building and maintaining strong relationships with clients and partners. In summary, as an International Business Manager I’m responsible for ensuring that a company's international business operations are successful and aligned with the overall business strategy. This involves managing cross-functional teams, developing international strategies, conducting market research, ensuring compliance with international regulations and building strong relationships with clients and partners B2B.
- Identify and research potential clients. - Develop and maintain client relationships. - Coordinate with sales team to develop mutually beneficial proposals. - Negotiate contract terms with clients and communicate with stakeholders. - Monitor project teams to ensure contracts are executed as agreed. - Gather useful information from customer and competitor data. - Make and give presentations to prospective clients and internal executives.