MAHMOUD MOTASEM

Business Development Specialist at Smith+Nephew

Riyadh, Saudi Arabia

About

Product Specialist, 01/2018 to Current Smith& Nephew TSO Saudi Arabia – Riyadh Saudi Arabia My tasks are: -Enhancing product performance by conducting HCP training and product adoption in the main hospitals by delivering the right selling message to the HCPs' driver profile in each main hospital. -Developing innovative product strategies for increased sales and customer satisfaction. -Boosting customer retention by providing exceptional product support and addressing user concerns. -Optimizing inventory management, ensuring timely availability of products for customers. -Conducting comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures. Product Manager, 08/2014 to 02/2017 Arabian Salmiya Establishment. – Riyadh-Saudi Arabia, I was responsible for: Increasing product adoption by developing and implementing effective marketing strategies. Streamlining product selling process for faster time-to-market. Launching New Products by conducting thorough insights and identifying customer needs. Optimizing product liquidation with data-driven analysis and continuous training for healthcare providers. Enhancing user experience, resulting in increased customer satisfaction and retention rates. Driving revenue growth by establishing strong business relationships with the Stakeholders. Product Specialist, 08/2011 to 08/2014 Arabian Salmiya Establishment. – Riyadh-KSA, My assignments were: -Collaborating with cross-functional teams to streamline product selling processes. -Boosting customer retention by providing exceptional product support and addressing user concerns. -Optimizing inventory management, ensuring timely availability of products for customers. -Training and providing coaching to 4 junior team members.

Experience

  • Smith+Nephew (Full-time · 8 yrs 6 mos)
    • Business Development Specialist
      Feb 2026 - Present · 5 mos

      in my new role, I'm assigned to: Research potential customers, companies, and markets. Collect data on competitors and industry trends. Help identify new sales and growth opportunities. Assist in preparing proposals, presentations, and pitch decks. Update and maintain MS team files with lead and client data. Shadow senior team members and function teams in meetings. Support the sales team with prospect insights and proposals. Analyze competitors, pricing, and market trends Identify growth opportunities and potential risks Develop business development strategies and growth plans Hold a monthly meeting with the team as ENT field Sales Trainer. Support internal communication with our vendor in weekly basis for invoicing and tracking the stocks.

    • Product Specialist
      Jan 2018 - Present · 8 yrs 6 mos

      I'm a Product Specialist, responsible for ENT Business in Central Zone, I'm responsible for: -Enhancing product performance by conducting HCP training and product adoption in the main hospitals by delivering the right selling message to the HCPs' driver profile in each main hospital. • Developing innovative product strategies for increased sales and customer satisfaction. -Boosting customer retention by providing exceptional product support and addressing user concerns. -Optimizing inventory management, ensuring timely availability of products for customers. -Conducting comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures.