Abu Dhabi Emirate, United Arab Emirates
Senior Human Resources & Talent Acquisition Leader within MENA Region with a successful record of participating in/leading Unit, Country, Regional, and Global Human Capital projects. Retail, Construction, FMCG and Food production, Engineering Consulting, Oil, Gas, Energy. - People and Customer Obsessed, - Strategically, managed headcounts from 400-1700 in single and multi-units/ countries. - Diversity and inclusion advocate - Love to handle/formulate strategies by rolling up my sleeves and be in operations/store floor. - 2 ways, multilayers/channels of communications are something I have fun doing, as I believe, listening to the people is the easy 50% of the solution of any problem.
Leading a team of 23 professionals in Human Resources, Administration and IT, supporting 350+ employees all over UAE. Believing in ILF's vision "Improving quality of life around the globe" by practicing our core values "Respect, Honesty, Reliability, and Fairness". Excellent clients' experience starts from excellent employees' experience. - Great Place To Work (2023-2024) and 2025-2026) - Human Resources Management System - Automated employee services through MS Power Automate - Use of Artificial Intelligence (AI) - Reporting, analytics, dashboards using MS Power BI - Policies and compensation and benefits elements - Emiratization - Learning and development, performance management, career growth, succession planning, skills gap analysis, TNA, Job descriptions update - Team building, CSR, employees’ engagement activities. - 200+ vacancies, 80% less usage of recruitment agencies - 100% compliance with labor law, Emiratization, and internal IMS (Integrated Management System) - Annual workforce planning, HR, and admin budgeting - Employer branding Strategy
Leading three-person HR team providing strategic & operational support to 400+ employees. - Crafted Group’s People Idea, HR Vision, and plan aligned with business goals. - Established HR Shared Service Center for 3 companies. - Developed and implemented group’s Talent Acquisition Strategy. - Launched HR Digital Transformation through implementation of HR Module in SAP (Payroll, End of Service Benefits, Leaves). - Led Writing, developing and implementation of new, existing HR Policies, Procedures, and Processes. - Reviewed group’s Compliance to UAE Labor Law, highlighting risk points to reach full compliance. - Established Communication Framework of new policies and procedures on horizontal and vertical levels. - Designed and implemented Key Performance Indicators (KPIs) of 60+ positions. - Developed and implemented Employee Engagement, Rewards, and Recognition schemes.
Leading five-person HR team providing strategic & operational support to 600+ employees. - Led HR Function Transformation from admin, day to day operations to Business Partner Role. - Oversaw HR Audit and Compliance Project to comply with mother company standards. - Developed HR Processes of Payroll, Reporting, Dashboard, Employee Relations, and Performance Management. - Redesigned Talent Acquisition Process from depending on third parties to inhouse by utilizing referrals and social media. This enabled the organization to have a Consistent Pipeline of candidates especially for key roles.
Leading three-person HR team providing strategic & operational support to 400+ employees. - Planned and maintained Annual Talent Acquisition Needs on various levels (Emiratization, Diversity, Inclusion) - Led/participated in 3 Emirati Recruitment Events with success rate of 50%. - Supervised store’s people Budgeting, workforce planning and its contribution in P&L. - Led Audit of 3rd Party Services Contractors to ensure compliance with IKEA standards. - Supported Stock Fraud Investigation (value of $500,000 USD) with support from audit and risk departments. - Facilitated Coaching 80+ Training Sessions on employee relations and performance management for all store leaders. - Supervised Full Training and Development Activities from Training needs analysis (TNA) to implementation and feedback. - HR Thursday, HR team on store floor, to support store operations, listen to and fulfill co-workers’ requests. - Performance Management Revamp, simpler and more transparent on both sides of co-workers and managers.
Part of HR team in Regional Office providing HR strategic support to 1,700+ employees in Kuwait, Jordan, and Morocco. - Part of IKEA Job Portal Global Reference Group of 17 international HR SMEs serving 250K+ co-workers & candidates. - Part of support team Recruiting for and Opening IKEA Morocco. (283 co-workers/4000 candidates/4 days) - Wrote and implemented the First Recruitment Strategy for the entire organization. - Achieved Gender Balance of 45% / 55%, 26 nationalities, Accumulative TO of 3% for total 5 years. - Led Full Recruitment Process for Regional Office. 84 co-workers (Top management and specialists) from 26 countries. - Led the project to choose, negotiate, implement, supervise, and train Smart Recruiter ATS System. - Designed and implemented Internal Recruitment Policy to secure Succession Planning. - Full HR Function Setup of Clas Ohlson, Swedish brand franchised by the Group in Dubai. - Designed and Implemented Full Compensation and Benefits scheme for regional Office (100+ employees). - Part of Internal Committee Supporting External Audit on HR function in 3 countries. - Created Regional Structure to support store operations in 3 countries (Direct and Matrix Reporting). - Led HR Projects in 3 Countries such as: 75 years IKEA, Breath Taking Food, Better health insurance, Do Your Job training.