Al Jizah, Egypt
I’m a Banking Professional with 2+ years of experience in payroll operations and client relationship management. In my current role at Abu Dhabi Islamic Bank (ADIB) I manage end-to-end payroll processes while acting as a key point of contact for corporate clients, CFOs, and HR teams — ensuring accuracy, compliance, and timely execution. My professional journey is defined by excellence; I have consistently achieved the top performance rating (Appraisal Score: 1) for consecutive cycles 2024 & 2025 . My role goes beyond processing transactions; it involves resolving complex operational challenges and maintaining trust-based relationships while handling sensitive financial data. Backed by a Master’s degree in International Trade Law and a background in Patent Law (Harvard PatentX), I bring a strong understanding of regulatory requirements, AML, and risk-aware decision-making. Currently, I’m further sharpening my leadership skills through the McKinsey Forward Program. I’m committed to advancing my career in banking operations and client relationship management, leveraging my unique blend of legal precision and financial expertise.
Managing and developing relationships with corporate payroll clients, ensuring smooth account operations and service continuity. Acting as the main point of contact, handling client inquiries, resolving issues, and coordinating with internal teams for efficient service delivery. Identifying cross-selling opportunities (loans, cards, and banking products) to enhance portfolio value and improve client satisfaction.
Processing and verifying payroll-related documentation with high accuracy, ensuring compliance with banking policies and regulatory requirements. Handling employee banking documentation and supporting payroll account operations efficiently. Coordinating with internal teams to ensure timely processing, data accuracy, and secure handling of confidential information.
Reviewed customer and loan-related documentation in line with KYC and AML requirements within banking operations. Supported credit risk assessment processes through accurate data validation and document control. Assisted in identifying documentation gaps and compliance-related observations.
Drafted and reviewed commercial contracts, agreements, and legal correspondence. Assisted in corporate legal matters, including company incorporation and internal documentation. Conducted legal research and prepared memoranda on commercial and regulatory issues. Coordinated with clients, courts, and external entities on legal procedures.