Copenhagen, Capital Region of Denmark, Denmark
Result driven and experienced Senior IT Director with over 20 years of progressive experience in managing global complex IT operations, leading cross-functional teams to deliver stable IT Infrastructure & Operations and focus on driving business growth and innovation. Proven expertise in developing and executing strategic IT plans, aligning technology initiatives with business objectives, and optimizing IT infrastructures for enhanced efficiency, cost-effectiveness and continuous IT service improvements. Executive Leadership and Team Management: Experienced at leading teams of leaders and fostering global leadership within organizations. Transformational Leadership: Skilled in driving transformation with a focus on agility, lean principles, and operational excellence. Global IT Infrastructure & IT Operations: Experienced within delivering stable and reliable 24x7 IT Operations with established ITIL processes in a Global Hybrid IT setup with offices, Manufacturing IT and production sites. Global IT Outsourcing Management: Proven track record and skilled in establishing and leading shared services, competency centers through offshore and nearshore outsourcing initiatives. Financial Oversight and Cost Management: Experienced in managing budgets, P&L, contracts and implementing cost-saving strategies for optimization. Leadership Competencies: * Creating a both long and short term strategy for the organization * Entrepreneurship; starting initiatives from scratch or changing the direction * Building strong network relationships with stakeholders at senior levels * Building and developing high performing teams My leadership style is growing people through motivation, involvement and delegation of responsibilities. My Leadership mantra: * Our promise is our bond * Trust is very important, both ways * Delegate the task and mandate * Be brief, be prepared * Deliver what you promise *We create results together as a team * If you cannot measure it, you cannot improve it My managers, peers and direct reports would describe my Top 3 strengths as : Good at setting Direction, Executing and Following up, Very good people manager, an Authentic and Skilled leader. I am an extrovert, result driven, motivated, responsible and believe in diversity. #Ledelse #Strategi #Vækst #Vicedirektør #Konsulentchef #Drift #Infrastruktur #Leder #infrastrukturchef #Digital #Transformation #Agile #Infrastructure #Operations #Leadership #Director #VicePresident #Consulting #Strategy #Execution #Security #CyberSecurity #Cloud #LifeScience #GroupIT #Outsourcing #MSP
Focused on transformation and scaling of Professional Services across operator and integrator domains. Combining strategic, technical and consulting perspectives to strengthen delivery capabilities, organisational effectiveness and end-to-end execution across areas including Unified Communications(UC), IP-WAN, Contact Center Solutions, Network and Security. Passionate about building high-performing teams of best-in-class consultants and trusted advisors, enabling sustainable business transformation through strong execution, customer focus and operational excellence.
Leading the transformation and growth of Aeven Consulting and Advisory business unit — with a focus on real client impact, trusted partnerships, and high-performing teams. ✔ Building and scaling our consulting offering across [Cybersecurity, GRC, Network, Architecture, Project/Program Management and Critical Infrastructure] ✔ Shaping our advisory strategy and go-to-market approach ✔ Driving commercial outcomes: utilization, margin, and long-term client value ✔ Leading a multidisciplinary team of consultants, advisors, and domain experts ✔ Enabling embedded, trusted advisory roles at the core of client success ✔ Creating a culture of accountability, curiosity, and hands-on delivery
Network Services in Aeven is part of Network & Cybersecurity Organization, providing network and security managed services, solutions, design, advisory ,consulting, build and operations various customers in Life Science, Pharma, Retail, Public, Enterprise and Finance segments in a 24x7x365 in a DK, EU Nearshore(Czechia) and Offshore(Philippines) global delivery setup. Key responsibilities: Overall leadership and accountability for Network organization globally with +200 FTE Driving business growth Defining Strategy, Business plan and Roadmap Budget, P/L, Investments, Contract Negotiations, Cost sign-offs Service Design & Architecture, Advisory & Consulting, Operations Participate and contribute to Bids(RPF/RFI), Presales, Sales activities Leading Global Leadership Team Recruitment, People Development Chairing/Exec Sponsor on various Steering Committees. Meetings with Customers, Vendors and Partners Operational Excellence, Lean Agile Leadership, CSI
Head of Digital Connectivity(Network) Services in Aeven is part of Network & Cybersecurity Organization, providing network and security managed services, solutions, design, advisory ,consulting, build and operations various customers in Life Science, Pharma, Retail, Public, Enterprise and Finance segments in a 24x7x365 in a DK, EU Nearshore(Czechia) and Offshore(Philippines) global delivery setup. Roles and Responsibilities: Global Lead and Service Ownership of Digital Connectivity Services(Network) Budget, P/L, Investments, Contract Negotiations, Cost sign-offs Defining Strategy, Business plan and Roadmap Service Design & Architecture, Advisory & Consulting, Operations Participate and contribute to Bids(RPF/RFI), Presales, Sales activities Leading Global Leadership Team Recruitment, People Development Chairing/Exec Sponsor on various Steering Committees. Meetings with Customers, Vendors and Partners Operational Excellence, Lean Agile Leadership, CSI
Head of Digital Connectivity(Network) Services in NNIT, providing services, solutions, advisory ,consulting and operations to NNIT's 50+ customers in Life Science, Private, Public, Enterprise and Finance segments in a 24x7x365 in a DK, EU Nearshore(Czechia) and Offshore(China, Philippines) global delivery setup. Roles and Responsibilities: Global Lead and Service Ownership of Digital Connectivity Services(Network) Leading Global Leadership Team Recruitment, People Development Defining Strategy and Roadmap Service Design & Architecture, Advisory & Consulting, Operations Participate and contribute to Bids, Presales, Sales activities Budget, P/L, Investments, Contract Negotiations, Cost sign-offs Chairing/Exec Sponsor on various Steering Committees. Meetings with Customers, Vendors and Partners Operational Excellence, Lean Agile Leadership, CSI
Digital Infrastructure Technology Services is part of the Projects Infrastructure area in Projects & Consulting division in NNIT. I report to CVP and have a Global IT Leadership team in Denmark, Czech Republic and China reporting to me. In my area, we are more than 120+ highly skilled and talented IT Advisors, SME's, IT Consultants and IT Specialists within IT Infrastructure, Platform and Network Services. We provide IT Advisory, IT Consultancy within Digital Infrastructure which covers IT Infrastructure, Platform and Network Services. Furthermore we are involved in various activities; bids and pre-sales, everything from assessments, new technology implementations, POC's, midsize- to large global customer transition and transformation projects, lift-and-shift legacy IT to Cloud, upgrades/ hardware refreshes. We have several teams involved in an Agile and Captive team setup and/or part of the customers Agile Release Trains(ART's). Furthermore we do also have vast experience with CSV and GxP qualification of IT Infrastructure for Life Science customers. Besides of having budget, people management responsibility, I also drive Strategic Initiatives and must win battles in my area. I participate to various Steering Committees and have a daily touch base with Customers' Senior Management, as well as various IT vendors and other third parties.
Head of IT Platform & Technology, Network and Quality Projects Director area and reporting to Vice President(VP) of Infrastructure Projects. I have a Global Leadership Team reporting to me. In my area, we are more than 100 highly skilled and talented IT Advisors, SME's, IT Consultants and IT Specialists within IT Infrastructure, Platform, Network and IT Quality/Validation areas in a 24x7 Global Project Delivery Organization, which includes Denmark(Søborg and Århus), Nearshore(Prague) and Offshore(Tianjin-China and Manila-Philippines) strengthened with number of External Consultants. We deliver IT infrastructure projects both to regulated and non regulated range of customers and IT installations. We are responsible for delivering IT Infrastructure Project on time, at agreed quality , at agreed cost and with customer satisfaction. We deliver infrastructure projects both to regulated and non regulated range of customers and IT installations. We are involved in various type and size of IT Projects; everything from CSR's, new technology implementations, POC's, midsize- to large global customer transition and transformation projects, lift-and-shift legacy IT to Cloud, upgrades/ hardware refreshes, IT Consultancy and Advisory Services. Furthermore we do also have vast experience with CSV and GxP qualification of IT Infrastructure for Life Science customers. Besides of having budget, people management responsibility, I also drive Strategic Initiatives and must win battles in my area. I participate to various Steering Committees and have a daily touch base with Customers' Senior Management, as well as various IT vendors and other third parties.
Infrastructure & Operations Team Manager (5 direct reports in Denmark, 2 direct reports in Malaysia, 3 dotted line in Malaysia) Primary Objectives: • Ensure stable IT Operations in; - Central and regional Datacenters (Denmark, US, Malaysia). - Server rooms at major production sites(Denmark, France, Germany, US). - IT Infrastructure in all +40 Chr. Hansen sites worldwide. • Leadership of IT Operations Teams in Denmark and Malaysia (formal management responsibility). - Create IT Operations Strategy and Roadmap for the technical platforms. - Developing and motivating the IT Operations Team in DK and in Malaysia - Tactical and Operational planning of the project deliveries regarding IT Infrastructure & Operations. • Maintain relations to stakeholders in various parts of the organization( ie. Production IT-LIMS, Business Apps(Salesforce, SiteCore, Sharepoint), ERP(SAP),Compliance(Patricia, Validated systems-Qumas) to ensure that IT Operations the best way possible support business critical processes. Design and implement KPI's and OLA's. • Further strengthen a structured and process driven approach in IT Operations organization. - Focus on the following ITIL processes: Change Management, Incident Management, Problem Management and CSI. • Maintain a roadmap of major changes to be planned into bi-monthly Maintenance Windows to minimize impact on production sites and other critical business processes. • Create Transparency on IT Operation Performance by building & communicating I&O status reports and statistics. • Coordinate with the 24/7 Alert Team in Malaysia to ensure stable escalation performance (dotted reporting line). • Ensure knowledge transfer and handover of tasks from I&O Denmark to I&O Malaysia as well as to the IT Service Management team. Specific expertise/Key Competencies: • Leadership: Multicultural, Distance. • IT Operations: Global footprint, Complex. • ITIL: Change, Incident, Problem, CSI.(Leading CAB Team)
• Citrix XenApp Subject Matter Expert(SME) • Solving Infrastructure and Operations related tasks and assignments • Establishing and heading Change Advisory Board(CAB) Team.
IT Operations Manager (10 direct reports in Denmark, 15 direct reports in Operation Center in Baltics-Riga,Latvia) • Responsible for IT Operations • Daily leading Operations organisation in Denmark and Offshore IT Operations Delivery Center in Latvia. • Performance and Delivery KPI's and Reporting • Crisis Team Leader in regards of Major Incidents/Breakdown • Orchestrating Operational Readiness Review(ORR) meetings, Taskforces. • Responsible for IT Disaster Recovery Management, IT Contigency Plan, Major Incident Report • Budget Responsibility(60M DKK) • Responsible for Operational Service and Support Agreements/Contracts. Re-negotiation, optimization. • Status meetings with external vendors; Cloud, support, capacity, performance and other "As a Service" agrrements. • Internal Stakeholder Management
Operations Team Lead (10 direct reports in Denmark, 7 direct reports in Operation Center in Baltics Riga, Latvia) • Team Leader for IT Operations Organisation in Denmark handling Incident, Change, Escalation, Configuration, Job Scheduling, Operation Delivery disciplines. • Team Leader and Service Delivery Manager role between Offshore IT Organisation in Riga-Latvia and business. Ensuring the transformation and moving the Operational tasks from Denmark to Riga-Latvia. Building up the Riga IT Operation Team, focusing on effectivisation and continual service improvement(CSI).
• Primary responsible for Dong Energy’s IT Offshoring project in Riga, Latvia, hereunder recruitment of the team members, KPI’s, daily team and operation management, coordination of the task flow between Denmark and Latvia. • Technical responsible for Operations Team. • Development of strategies and project ideas. Participating in implementations and decisions around these. • Initiate initiatives to increase improvements of the day-to-day operation procedures and associated processes. • Ensure adaptation of new technologies. • Contribute with budget proposals and participate in budget control. • Organize technical meetings with stakeholders across Infrastructure & Operations.