Istanbul, Istanbul, Türkiye
I am experienced for Fraud Detection & Prevention with a demonstrated history of working in the telecommunications and banking industry. Lead my team to develop RPA, ML and AI algorithms for fraud detection and prevention methods. Experienced for Revenue Assurance Managment with a demonstrated history of working in the telecommunications. Skilled in Analytical Skills, Problem Solving, Fraud Detection, Fraud Prevention and Management, Revenue Assurance and Margin Assurance. Experienced for Agile & Scrum Project Management. Product Ower, experienced Occupational Health & Safety. Founder of Tsundoku Book Clup Volunteer runner for Lösev. 2 times winner of “The Volunteer of The Year” award given by Lösev ( 2018 – 2019 )
Fake identity detection&prevention prepare educational events on fraud prevention Campaign&Service&Product Management Product abuse detection&prevention Internal fraud detection&prevention Roaming & International fraud risk analysis, detection & prevention Roaming, IOT agreements FMS integration GSMA FF membership
Management of Fraud & Revenue Assurance Unit ( FRA ) Setting & evaluating targets and KPIs for FRA Unit Reporting directly to director for weekly, monthly progress’s and KPI’s Setting new strategies to reduce fraud risks, determine and reduce revenue leakages Increasing FRA’s recovery & saving amount Improvement of FMS / RAID tools skills and implementation of new tools Consultancy for Turkcell’s group companies, setting benchmark’s & quarterly meetings Product Owner role for FRA’s agile board Representative in GSMA Fraud Forum in behalf of Turkcell FRA Management
lost&stolen credit card detection skimmed, copied card detection, prevention CPP detection branch visit loan fraud detection follow up customer complaints over fraud set up rules for fraud detection engine