Greater Minneapolis-St. Paul Area
My most important work experience would be my internship at Ecolab, working with Security Engineers and Technicians on various tasks. Some of these tasks include adding, removing, and updating HFM tickets and User Provisioning and Configured and quality assured iPhone (iPhone 6s, 7, 7 plus Models) and Portable Printers (Apex and ICP Models). Strengths that I possess include being analytical, restorative, but most importantly, is being an includer. I value my commitment in insuring that everyone's voice be heard.
Contractor through Take2 IT Consulting. Currently assigned to the VA Medical Center in Minneapolis, Minnesota.
Participated in several IT related projects. ○ Upgrading phone lines for employees ○ Managing employee data through Excel ○ Updating flight attendant’s work issued iPads ○ Configured Apple iPhone for work usage Written ServiceNOW documents pertaining to IT related training and guides. Assisted in troubleshooting employee laptops Managed IT team billing and receipt database
Managed administrative duties such as account activation/deactivation and admin rights First time experience in working remotely
Completed an intensive 160-hour workforce training program, earning a year-long internship at EcoLab. Collaborated with Security Engineers and Technicians with various administrative tasks such as, reconfiguring HFM tickets and User Provisioning. Assisted in the configuration and quality assurance of Apple products & software. Acquired Professional experience with applications such as Microsoft Outlook & Excel.