Seattle, Washington, United States
- Developed an Agentic-AI Asset Tracker designed to improve IT asset management knowledge retention and operational efficiency. - Researched IT asset lifecycle processes, including equipment acquisition, inventory management, transfers, audits, and disposal procedures. - Created AI-assisted workflows and knowledge resources to help users navigate asset management requirements and documentation. - Analyzed challenges in asset accountability and information accessibility, proposing technology-driven solutions to improve compliance and decision-making.
- Tested the Oigetit web platform to identify bugs, broken features, and user experience issues across different sections of the application. - Submitted detailed bug reports with screenshots, videos, and step-by-step instructions to help developers reproduce and resolve issues. Verified software updates and retested reported defects to ensure fixes were successfully implemented. - Evaluated new features and platform changes, providing feedback on functionality, usability, and overall performance. - Collaborated with team members to track issues, discuss findings, and improve the reliability of the platform.