Maggie McConnell

Strategic Customer Success Manager at MongoDB

New York City Metropolitan Area

About

Experience

  • MongoDB (4 yrs 1 mo)
    • Strategic Customer Success Manager
      Aug 2025 - Present · 11 mos

    • Senior Customer Success Manager
      Feb 2024 - Aug 2025 · 1 yr 7 mos

      Awards: - CS Customer Impact Award, Global CS (Q1 FY26) - 2024 NorCal 2 CSM of the Year - CS Excellence Award, CS West (Q4 FY25)

    • Customer Success Manager
      Jun 2022 - Feb 2024 · 1 yr 9 mos

  • National Instruments (6 yrs)
    • Services and Support Operations Program Manager
      May 2020 - Jun 2022 · 2 yrs 2 mos

    • Services Delivery Program Manager
      Jul 2018 - Apr 2020 · 1 yr 10 mos

    • Sales Development Engineer
      Jan 2018 - Jul 2018 · 7 mos

  • Undergraduate Teaching Assistant at Fundamentals of Engineering Honors
    Aug 2013 - May 2016 · 2 yrs 10 mos

    -Teach MATLAB, C/C++, and Excel -TA the robot course in which students design and build a robot that competes on a course built by TAs

  • ELP Intern at National Instruments
    May 2015 - Aug 2015 · 4 mos

    Gained experience in applications engineering and technical sales