West Nyack, New York, United States
As a Management student at Indiana University’s Kelley School of Business, I am building a strong foundation in business administration and management while pursuing opportunities to expand my knowledge and skills. My education has been complemented by a recent study abroad experience with IES Abroad, providing me with a global perspective on business and fostering cultural awareness. Currently, I am gaining practical experience as a Wealth Management Intern at Morgan Stanley, where I support financial advisors through account administration, client service, and expense reporting. This role has enhanced my attention to detail, risk assessment capabilities, and understanding of financial markets. I am passionate about leveraging my academic and professional experiences to contribute to innovative, client-centered financial solutions.
Supported wealth management operations through expense reporting, account administration, and client service processes, ensuring accuracy, efficiency, and a high standard of professionalism. Shadowed financial advisors and industry professionals to gain hands-on exposure to portfolio management, client relationship strategies, and wealth planning practices. Assisted with administrative and analytical tasks while developing a strong understanding of financial markets, investment solutions, and client-focused advisory services within a leading global financial institution.
- Delivered exceptional customer service in a fast-paced café environment by preparing and serving nutritious meals, beverages, and snacks while ensuring a positive and welcoming experience for members and guests. Built strong relationships with customers through effective communication, attention to detail, and a commitment to high-quality service. - Assisted with daily food preparation, order fulfillment, and inventory organization while maintaining strict adherence to food safety, sanitation, and health regulations. Collaborated with team members to ensure efficient operations, minimize wait times, and uphold the café's standards for quality, cleanliness, and customer satisfaction.
- Assisted in managing daily restaurant operations during the launch and growth of a family-owned Italian restaurant specializing in authentic imported Italian products. - Supported overall business efficiency by coordinating front-of-house operations, customer service, inventory management, and administrative tasks. - Utilized Toast POS to process transactions, manage orders, and streamline restaurant workflows. - Managed third-party delivery platforms including Grubhub, Uber Eats, and other online ordering services to ensure accurate order fulfillment and customer satisfaction. - Oversaw the restaurant's social media presence across multiple platforms, creating content, engaging with customers, promoting menu offerings, and increasing brand visibility. - Contributed to business development initiatives during the restaurant's opening phase, helping establish operational procedures and customer engagement strategies. - Worked closely with ownership to support day-to-day operations, improve service efficiency, and maintain a positive customer experience.
- Served as a representative for PUSH X, connecting students from around the world and fostering a welcoming, inclusive study abroad community. - Acted as a peer resource for current and prospective study abroad students, sharing experiences, providing guidance, and helping students navigate life abroad. - Promoted student engagement by encouraging participation in social, cultural, and networking opportunities. Built relationships with students from diverse backgrounds, facilitating meaningful connections and cultural exchange. - Assisted in organizing and promoting community events, excursions, and activities that enhanced the overall study abroad experience. - Supported PUSH X's mission by strengthening student involvement, creating a positive program culture, and serving as a trusted point of contact for participants. - Utilized communication and leadership skills to engage students, increase participation, and foster a strong sense of community.
- Built and maintained relationships with 20+ customers daily by providing personalized service, addressing customer needs, and creating a positive shopping experience, contributing to increased customer satisfaction, loyalty, and sales growth. - Managed financial and operational records by processing transactions, tracking sales performance, handling invoices, and maintaining accurate bookkeeping, ensuring organizational efficiency and supporting informed business decision-making.