Seattle, Washington, United States
Operations Assistant at Standish Management with a background in project coordination, process improvement, and workplace operations. CAPM-certified with experience supporting cross-functional teams and driving efficient business operations. Passionate about creating organized, effective workplaces and improving processes that help teams succeed. Currently supporting office operations, employee onboarding, workplace initiatives, and special projects across multiple West Coast offices.
• Support daily office operations across multiple West Coast offices. • Coordinate employee onboarding, meetings, conferences, and office-wide events. • Manage purchasing, inventory, and workplace resources while supporting day-to-day office needs. • Contribute to special projects and workplace initiatives that improve office operations and employee experience.
• Coordinate client-retention and marketing projects for a Windermere Real Estate–affiliated team. • Conduct research, organize and refine client data in Excel, and produce branded marketing materials from concept through final review. • Develop project timelines, track deliverables, and collaborate with team members to ensure projects are completed accurately and aligned with brand standards.
• Provide attentive customer service in a fast-paced restaurant environment. • Manage complex orders using TOAST POS, process payments, and coordinate communication between front- and back-of-house teams. • Support onboarding by training new associates on systems, service standards, and workplace procedures.
• Supported the aerospace crew seating division as an Operations Intern on the manufacturing team. • Coordinated a group of 16 employees across multiple production lines. • Developed a visual job allocation flowchart and signaling system that improved workflow efficiency across 12 lines. • Collaborated with department leads during weekly Kaizen meetings to resolve operational challenges and support continuous improvement initiatives.
• Delivered fast, accurate service in a high-volume customer environment. • Supported daily store operations by working across multiple roles, including food preparation, line assembly, register, and expo. • Maintained service quality and operational efficiency while supporting overall team performance.