Madhavan Santhanam

People & Culture Advisor | Leadership Mentor | Former Chief Culture Officer for a Listed Indian Company

Chennai, Tamil Nadu, India

About

Former Chief Culture Officer for a listed company with over three decades of experience across India and Canada in people, culture, and leadership. My journey spans leadership roles across a leading business services organization and a public sector oil major, with a strong focus on building culture, developing leaders, and strengthening people practices. Currently engaging selectively as a People & Culture Advisor and Leadership Mentor, supporting organizations in shaping resilient, values-driven cultures and thoughtful leadership. I remain deeply interested in initiatives that combine organizational impact with social value creation. I believe the true measure of leadership is its ability to create more empowered leaders across the organization.

Experience

  • People & Culture Advisor (Independent) | Selective Engagements at Independent
    Jun 2024 - Present · 2 yrs 1 mo

    Engaging selectively with organizations and leaders on people, culture, and leadership initiatives. Supporting efforts in strengthening organizational culture, developing leadership capability, and aligning people practices with long-term business goals. Particularly interested in assignments that require experience, perspective, and a thoughtful approach to building resilient, values-driven organizations.

  • Director (on Board) at Washroom Hygiene Concepts
    Sep 2019 - Apr 2025 · 5 yrs 8 mos

  • Director (on Board) at Matrix Business Services India Private Limited
    Apr 2019 - Mar 2025 · 6 yrs

  • Chief Culture Officer & Leadership Roles at UPDATER SERVICES LTD - UDS
    Feb 2008 - May 2024 · 16 yrs 4 mos

    Updater Services Ltd. (UDS) (Listed Company) ~16 years (multiple leadership roles including CCO) Progressed through multiple leadership roles over a 16-year tenure, culminating as Chief Culture Officer. Led the development and institutionalization of a values-driven culture, aligning people practices with business strategy and growth. Designed and scaled leadership development and learning initiatives across the organization, including executive education partnerships and internal capability-building platforms. Played a key role in strengthening leadership pipelines, mentoring talent, and supporting senior leadership hiring and integration. Introduced structured recognition frameworks to reinforce a culture of performance, ownership, and inclusivity. Contributed to building a unified organizational ethos and enabling sustained organizational growth. Selected Highlights: • Delivered 20,000+ man-hours of learning interventions across India • Enabled leadership development for 150+ managers through structured programs • Rolled out value orientation initiatives reaching 700+ employees • Partnered with leading institutions (including IIM Trichy) for executive education programs

  • Asst. Vice President - Corporate HR at RR Donnelley
    Oct 2006 - Sep 2007 · 1 yr

     Led corporate HR, ensuring consistency in policies and alignment with industry best practices. Partnered with business leaders on talent strategy, retention, and succession planning. Strengthened performance management and contributed to compensation and process improvement initiatives.