Chattanooga, Tennessee, United States
Operations Manager experienced in managing projects from concept through installation while building strong client relationships and keeping operations running smoothly. I thrive in fast-paced environments and genuinely enjoy solving problems, staying organized, and making things happen efficiently. Over the past several years, I’ve taken on responsibilities across account management, purchasing, logistics, installation coordination, pricing, and project execution, becoming a trusted point of contact for both clients and internal teams. I’ve independently sold and managed multiple six-figure projects and take pride in delivering a high level of responsiveness, accountability, and follow-through throughout every stage of a project. I believe in doing things the right way - with honesty, urgency, and attention to detail. In a small business environment, I’ve developed a hands-on understanding of nearly every aspect of the industry and enjoy being someone people can rely on to keep things moving and get the job done. Outside of work, I stay actively involved in the Chattanooga community through leadership and volunteer work, including serving on the board of the Children’s Advocacy Center and supporting local Jewish organizations.
Lead day-to-day operations across the organization, overseeing purchasing, project execution, installation management, vendor relationships, and process improvement initiatives. Manage projects from initial planning through completion while coordinating internal teams, vendors, and clients to ensure efficient execution and exceptional service.
Joined Office Furniture Works in 2020 and quickly expanded into operational, sales, and client-facing roles within the company. Over the past several years, I’ve taken on responsibilities across purchasing, project coordination, installation management, and account management, becoming a trusted point of contact for clients throughout the full project lifecycle. Over the past couple years, I’ve focused heavily on account management and sales, building strong client relationships and managing projects from initial conversations through final installation. I’ve successfully sold and managed multiple six-figure projects, including space planning, pricing, product selection, coordination, and execution. Currently oversee purchasing and installation coordination from order placement through project completion, working closely with vendors, clients, and installation teams to keep projects moving efficiently and successfully. In a small business environment, I’ve developed a hands-on understanding of nearly every aspect of the industry and take pride in being resourceful, responsive, and someone clients and coworkers can consistently rely on to keep things moving.
Supported ADA and leave-related case management during the COVID-19 pandemic, coordinating communication between employers, employees, and healthcare providers while ensuring compliance with FMLA and company procedures. Worked in a fast-paced, high-volume environment that required strong organization, communication, and attention to detail.