Madeleine Jiun Yi Eng

Passionate w/ ultrasound, crafting tailored presets & tweaking images.

Sandefjord, Vestfold og Telemark, Norway

About

Highly motivated, reliable, a go-getter and dynamic team player, who possesses  deep technical and clinical cardiac sonography skills and Ultrasound product sales support experience for Cardiology, Radiology, OBGYN, and niche markets e.g Veterinary, acquired-learnt marketing exposure and logistic planning skills to build a continuous positive branding in ultrasound business, supporting Pre and Post sales product demonstrations, advanced clinical on-site training.  "Be flexible in figuring out solutions" is still my life's tagline and after 10 years being in roles which conditioned to respond to a demanding workload and high stress environment with constant changes, it still rings true as "No one day is a same day with another as an applications specialists and Cardiovascular Technologist". Capable of handling high level sustained physical effort and comfortable with a breadth of responsibility.

Experience

  • R&D Clinical Application Specialist and Testing at GE Vingmed Ultrasound
    Jan 2023 - Present · 3 yrs 6 mos

    As in-house clinical application specialist for CVUS R&D IQ engineering team with focus on image quality optimisation/tuning. Provide clinical input, product direction and involvement in advanced feature development of cardiac ultrasound Early involvement in user experience development Work closely with engineering, clinical team and support internal scanning sessions General test of all cardiovascular ultrasound through the development phase Formal Verification and Validation of products e.g prototypes, software before releases Creation and maintenance of verification procedures Share best practices and current clinical trends to teams/product owners/R&D engineers Onboard mentoring, clinical ultrasound training for new employees Support Product Demonstration

  • GE Healthcare (7 yrs 6 mos)
    • Ultrasound Test Engineer
      Jan 2019 - Present · 7 yrs 6 mos

    • In-house Clinical Application Specialists Primary Care
      Jan 2022 - Jan 2023 · 1 yr 1 mo

      R&D in-house clinical application specialist for handheld IQ engineering team with focus on image quality optimisation/tuning. Provide clinical input, product direction and involvement in advanced feature development of wireless ultrasound Early involvement in user experience development

  • Freelance Application Support at Not applicable
    Oct 2016 - Feb 2023 · 6 yrs 5 mos

  • Clinical Application Specialist Ultrasound at Siemens Healthineers
    Jan 2011 - Oct 2016 · 5 yrs 10 mos

    - Responsible to perform side-by-side Ultrasound sales/product demonstrations, installations, and clinical training for all premium systems to low end modalities for Cardiovascular, Radiology, O&G segments at national level and regional countries including Hong Kong, Singapore, Thailand, Brunei and Indonesia.  - Ability to turn over key luminary account from a long standing competition and secured 1st premium cardiac ultrasound in Hong Kong, grew over 15% growth (5 units SC2000) in market share for cardiology segment in the last few months before leaving to Norway in 2016.  - Capable of securing new business through lead cultivation from exhibitions, contacts, while overseeing the complete sales life cycle from prospect clients which began with inquiry to sealed sales.  - Planned, led and support country’s event workshops, booth exhibitions, marketing campaigns to promote Siemens positive branding.  - Coaching and knowledge transfer to new hires , junior applications specialists, business partners, sales specialists. - Involved in innovation product management, life-cycle management and support on-site clinical prototype software, engineering and pre-released system testing and research collaboration: • Reviewed, prepared collaborations contract, addendum of contract of MoA writings, management process for trial sites in Pre-Released System Project (Phase II) and (Phase I) for Field Reliability Testing. • Innovations involvement, PLM product management project - objectives and timeline plan for image improvement.  • On-site clinical support for prototype software, engineering and system testing e.g 4D TEE prototype and portable system - system image enhancement, software and angle adjustment for needle enhancement. - Sound presenter with experience delivering clinical, product presentations up to 50 audiences, and facilitated hands on clinical sessions at workshop. - Schedule, arrange, and plan demonstrations, trade shows, including logistics to site.

  • Cardiac Technician at iHEAL Medical Centre, Kuala Lumpur
    Aug 2010 - Jan 2011 · 6 mos

    1. Worked as a Cardiac Technician performing 2D Echocardiography, Stress Echocardiography, ECG, Holter monitoring and BP monitoring. 2. Involved with setting up the new echo lab (NICL) department for the newly open iHeal Medical Centre, including involvement in floor planning, new equipment purchase, budgeting, indent inventory. 3. Responsible for procurement process and ensured essential supplies/disposable items for the unit are maintained adequately within budgetary bracket. 4. Management role - wrote lab protocols, procedures, SOP guideline, planned CV Lab Roster for staff/mapping of Echo Report Template, design and performed audits to review standards of procedures are maintained. 5. Delivered weekly continuous education sessions to medical officers, junior nurses and paramedics. 6. A member of the Code Blue and CPR Team in the hospital and conducted Workshop and training to internal staff and public.