Mackenzie Capaldi

Building strategic partnerships with businesses to serve as a trusted advisor and supplier of IT solutions

Sandhurst, England, United Kingdom

About

I’m an Account Executive at Softcat, supporting organisations with their IT procurement, licensing, and technology strategy. With a strong foundation in customer service and sales, I focus on building long-term relationships, understanding business needs, and delivering practical, cost-effective solutions. My experience has developed my ability to problem-solve, collaborate effectively, and perform under pressure. Alongside my role, I’m committed to continuous development, with a background in Business Management and initiatives such as Carbon Literacy and the Duke of Edinburgh Award, which have strengthened my communication, teamwork, and resilience.

Experience

  • Sales Executive at Softcat plc
    Sep 2024 - Present · 1 yr 11 mos

    Within my Account Executive role at Softcat, I specialise in helping organisations simplify IT procurement, optimise costs, and align technology with their wider business goals. I work closely with procurement and IT leaders to deliver transparent, value-driven solutions across hardware, software, and cloud. Whether it’s supporting complex multi-site rollouts, managing renewals, or identifying cost-saving opportunities, my focus is always on making the process straightforward, efficient, and commercially sound. I take pride in building long-term relationships with my customers—understanding their priorities, challenging where needed, and acting as a trusted extension of their team. From day-to-day support through to strategic initiatives, I’m there to ensure they’re getting the most from their technology investments.

  • Sales Assistant at Screwfix
    Nov 2019 - May 2024 · 4 yrs 7 mos

  • Assistant Project Coordinator at Skillbond
    Jul 2023 - Oct 2023 · 4 mos

    I am currently engaging in a brief placement at Skillbond Direct, wherein I am responsible for overseeing the procurement and installation of a state-of-the-art machine that they are in the process of acquiring.