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Results driven executive who brings with him a broad experience in leadership, customer service and operations gained over twenty-five years in the hospitality industry. With an education at the Hospitality University in the Netherlands he devoted himself to hotel operations with a passion for quality and consistency. Previous positions include Managing Director with Heritage Line Luxury Boutique Cruises. He oversaw operations in Vietnam, Cambodia and Myanmar. Recently he was the Hospitality Development Director for Fusion Hotel Group that saw him link operations with concept and design. With his hands on local experience and international knowledge he currently offers consultancy on conceptualisation and development of properties for independent hotel owners, developers and designers, by providing all stakeholders guidance on the development of the project. He ensures business priorities, brand philosophy and values have influence over various facets of the project to deliver an exceptional finished product. Areas of expertise: Operational leadership Hotel/resort planning and conceptualisation Hotel pre-opening management and technical services Customer service Profitability and growth management Process and revenues management Financial administration