Paddock Wood, England, United Kingdom
Michael is a successful IT Leader who is passionate about digital transformation enabling business change.
Role Overview: Account Partner Strategist (APS) working with key stakeholders in the area to drive strategic partner usage for large accounts leveraging our Global System Integrators, Advisory and Independent Software Vendor partners. Identify opportunities and work with sales and delivery to advise them across the on the best partner involvement in the deal. Understand the strategic partner solutions, grow the strategic partner relationship and, with the area sales and delivery teams, drive a programmatic approach to develop pipeline together with strategic partners. Be trusted advisor for the area on contracting and rate negotiations. Contribute to the success of the global team by leading or participating in critical cross -functional initiatives supporting people, process, and tools.
Role Overview: New business development across Microsoft’s most Strategic Public Sector and Higher Education customers, leveraging the full portfolio of Microsoft’s technology and consulting delivery expertise to meet customer requirements. Accountable for new business development and Microsoft cloud consumption through selling transformation engagements.
Role Overview: Executive leadership of a $30m consulting delivery portfolio in Microsoft's top strategic accounts across the Public Sector. Accountable for the profit and loss, revenue recognition and the successful delivery of high value, complex consulting engagements. Leading large globally based multi-disciplinary teams and partners to deliver business and digital transformation through technology, centred on Microsoft's three cloud platforms. Own the end-to-end engagement lifecycle and executive relationship with customers. Working closely with the C-Suite and customer stakeholders to demonstrate value realisation by ensuring our engagement is meeting and exceeding the customer outcomes and expectations. Continually work with senior stakeholders to align Microsoft’s strategies and solutions to drive future strategic account development, maximising customer investment. Plays a key role in business development to drive new business, leveraging industry expertise and credibility in the public sector to align Microsoft’s strategies and proposals to customer outcomes. As well as increasing revenue growth within existing customer engagements by looking for new opportunities and demonstrating consulting value. Overall accountability for commercial contracting and ensuring all Microsoft and customer obligations are adhered to. Establishment of robust customer centric governance for the successful execution of Microsoft consulting engagements. Working in step with the wider account team, contributing to account plans, and sales teams to increase revenue aligned to strategic objectives.
Role overview: CIO and Head of Technology Commissioning & Strategy for Kent County Council providing executive leadership to shape the future of technology aligned to KCC’s vision and outcomes. Accountable for an operating budget of £14million and £45million IT reserve. I provide thought leadership on all aspect of technology to the Authority’s leadership team and elected members setting the direction within the organisation. I provide influence and leadership across the wider public sector in the south, participating in partnership forums within the Kent and South East region, positioning Kent as a leading Authority in developing and evolving future strategies to improve the wider public sector and integration with Health and Social Care. Overall accountability for all technology procurement and contract management with a value of circa £10million and have responsibility and oversight of one of the largest and collaborative public service networks in the UK with a whole life contract value of £20million. Achievement Highlights • Created and put in place a four year strategy aligned to KCC’s strategic outcomes, adopting a cloud first approach endorsed by the organisation. • Put in place a strategic partnership with Microsoft and Gartner to inform the future of technology and Health and Social care integration. • Leading on an IT transformation programme delivered in partnership with Microsoft, modernising technology and reducing operating budgets and providing a sustainable IT service. • Whole systems thinking, bringing together Health and Social Care with technology at the centre, delivering against digital work stream outcomes in support of the Kent and Medway STP. • Delivered base budget savings of £800K in 16/17 with a further reduction of £1.5million in 17/18. • Implemented a robust commissioning framework for the delivery of the ICT service and external providers, aligned to Service Level Agreements and defined outcomes.
Role overview: Responsible for establishing the Councils technology vision, overseeing and contributing to all aspects of the Councils adoption and use of information and communications technology. Providing technology leadership and expertise to the Council, providing a pivotal role in the Council’s strategic technical direction and development supporting the CIO, Director and wider management team. Accountable for the formation of the Council’s technology roadmap, working with our internal business units to ensure alignment with business outcomes. • Led the ICT Finance work stream working alongside the Corporate Director of Finance and team in a competitive dialogue procurement process for outsourcing the entirety of the Authority’s back office function, with a value of £30million per annum, providing technology insight and supplier challenge and negotiation. • Redefined the investment profile for ICT expenditure. • Provided subject matter expertise to Corporate Directors and Directors on supplier solutions and was a key influencer in the decision to retain service in house, supported by a value for money judgement. • Developed and implemented a three year technology roadmap. • Engaged with Executives and Members to reposition ICT as a partner to service directorates.
Role Overview: Accountable for managing a team of circa forty staff across seven functions delivering IT Service Operations across the Authority’s entire ICT Infrastructure with responsibility for operational security. Key stakeholder and influencer in setting the strategic direction for technology solutions working closely with the Enterprise Architect and lead technical architect. Resourced all IT related projects and operated as a Senior Supplier in all IT related change programmes. • Accountable for £7.3million revenue budget for the department and Projects and Programmes function, generating an income of £2.3million. • Contract and vendor management totalling £3.5million • Embedded IT best practice and ITIL Service Management processes. • Worked strategically with key vendors to deliver a sustainable technology roadmap delivering a lower unit cost of ICT. • Prominent and active member of the senior ICT leadership team.