United Kingdom
I am an experienced and versatile IT Pre-sales Solutions Architect/Sales Engineer, with 20 years’ experience of designing, implementing and supporting customer IT Infrastructures, having recently specilising in Microsoft Management and Security. Customer-facing, with experience of managing projects with responsibility for both technical design/implementation and managing project teams - and have a wide range of experience in multiple market sectors, with customers ranging from SMB to Enterprise. I am a professional and adaptable person who is efficient and conscientious in everything I do. I am able to work on my own initiative as well as part of a team as in my current position a mixture of these skills is required. I have the ability to adapt to situations to help improve relationships with the customer, ensuring to install confidence into the customer and helping to define a good working relationship. I have a high level of communications skills, enabling me to communicate with customers and colleagues at all levels. I have the ability to learn and understand new technology quickly and if required to spend time outside of the working environment ensuring that I’m prepared to provide the customer with relevant skills and knowledge. I am committed to ensuring that my accreditations stay current and improve these through training programmes or on a self-taught basis
Dedicated Pre-Sales Sales Engineer/Solution Architect for Global System Integrators (GSIs). Managing the technical relationship with partners, working through the entire lifecycle of an project, from pre-sales to post sales with SaaS first approach. Lead discovery and scoping of cyber security and migration projects. Provide portfolio overview and demonstrations, technical workshops, RFP/RFI response & PoCs with recognised outcomes and deliverables. Established relationships with key technical stakeholders in GSIs, becoming a trusted advisor and primary point of contact. Develop value propositions, execute joint go-to-markets for Active Directory and Microsoft 365 security, using NIST/CAF frameworks and migration to embed Quest solutions in partner offerings. Collaborating with GSI lead architects to design cyber security and migration solutions to meet customer goals. Escalation Hypercare lead for strategic GSI projects, managing multiple teams (Development, Support, Professional Services) to drive resolution of issues and maintain healthy partner relationships.
Solution selling to partners and direct customers, owning the end-to-end processes of first call, product demonstrations, discovery, solution design, POCs, sales proposals, RFP responses, statements of work and the scoping of services effort to implement efficient and repeatable Active Directory, Exchange, and T2T SaaS based migration solutions. Work to customer and partners with installation and configuration of migration solutions. Develop and deliver product training for partners, to help develop and expand Channel sales. Produce and deliver webinars on migration best practices with specific reference to Merger & Acquisition/Divestiture scenarios.
Senior Solutions Architect and Technical Project Manager. 20 years’ experience designing, implementing and supporting IT Infrastructures. Strong commercial and bid management credentials accumulated on international high value, high profile proposals. Recent orientation to cyber security, and biometric solutions. Experience of public and private sectors including pharmaceuticals, government departments (NHS and Home Office), legal and finance. Summary of additional roles whilst at NEC (UK) and Europe include: - Technical Architect (Technical Team Lead) – September 2007 – April 2012 - Operations Manager (IT Services) April 2010 – July 2011