Bangladesh
Diversified career of almost eighteen years in the field of Information Technology (IT) and Retail Banking and Wealth Management (RBWM). Started the career with one of the largest local company in Bangladesh and after a little more than two years, moved to one of the biggest banking giants in the world. Have experienced all the aspects of leadership and management. Progressively became a complete professional while meeting the requirements of different challenging positions held in this course of time. Currently working in the capacity of Managing Director and Chief Executive Officer at United Hospital Limited in Dhaka.
This is an Executive Committee member position. Main Responsibilities: - Ownership of the Retail Banking and Wealth Management business in Bangladesh with supervisory oversight on more than 200 employees - Representing RBWM in the top team forums such as Executive Committee (EXCO) - Supervising and driving the executing of strategic initiatives to enhance revenue and manage costs to optimize the P&L - Owning and managing the risks associated with retail banking business such as financial crime risk, operational risk, credit risk in collaboration with the relevant stakeholder department - Acting as the head of branch network to ensure business delivery with appropriate management of risk and excellent level of customer experience - Setting the short term, mid-term and long term vision and objectives for RBWM
Senior management position as per the Group job grade. Main Responsibilities: - Main local contact for different regional teams supporting RBWM business - Deputizes Head of Retail Banking and Wealth Management - Supervision of Customer Relation and Customer Experience team - In charge of the product management team - In charge of Customer segments and Propositions - In charge of CRM, Customer Analytics and RBWM Marketing - Chairs 4 governance committees which deal with pricing, complaint handling, customer experience and customer fairness principles - Development of a competent pool of Relationship Managers and Personal Bankers
Main Responsibilities: - Supervision of Conventional product management team - Supervision of Amanah product management team - Responsible for alternate channel development - In charge of RBWM central MIS team - Supervision of different business development activities within branch catchment areas and at proposition level - Responsible for developing Annual Operating Plan (AOP) and related activities and coordination with all departments
Main Responsibilities: - Development of new software to meet business requirement - All sorts of customization of MRP 2000, the core system of Shinepukur Ceramics Ltd. The software has four basic modules to support Production, Marketing, Procurement and Inventory. - Database administration. - Supervision of two Jr. Executives for the data entry operation in different modules of MRP 2000.