Léa N.

Project Retail Manager at Clarins

Brussels, Brussels Region, Belgium

About

Young graduate in international business

Experience

  • Coordinateur marketing at Shiseido
    Apr 2026 - Present · 3 mos

  • Project Retail Manager at Groupe Clarins
    Apr 2023 - Dec 2025 · 2 yrs 9 mos

    - Management and optimization of retail budgets - ROI analysis & KPI tracking - Development of tailored retail strategies based on store-specific needs, including action plans that account for the particularities of each customer type to boost performance - CRM & Digital Marketing: customer loyalty strategies, creation & tracking of CRM campaigns. Campaign analysis using tools such as Google Analytics & Adobe. - Management and implementation of IT and omnichannel solutions: CEGID Y2 (version updates, troubleshooting with the international RUN IT team), implementation of new retail tools and team training: Adyen, Booxi (spa booking), SVS (gift cards), C-Link (Balink clienteling app) - Validation of orders and inventory management - Organization of events in coordination with stores - Creation of strategic partnerships to enhance brand visibility - Support and coaching for field teams

  • Etudiante Vente/Conseil Client at DreamLand
    Apr 2016 - Apr 2023 · 7 yrs 1 mo

  • Assistant Retail Manager Internship at Clarins
    Feb 2022 - May 2022 · 4 mos