Singapore, Singapore
Transformation professional with experience supporting enterprise transformation, operating model design, and organizational effectiveness initiatives in a global bank. Recognized for translating strategy into practical execution through data-driven insights, executive stakeholder management, capability building, and large-scale change activation.
• Supported the mobilization of the bank’s enterprise AI end-to-end delivery program, aligning strategic objectives, delivery governance, and execution priorities across key stakeholders • Led cross-functional efforts to identify systemic delivery bottlenecks, clarify ownership, and accelerate execution
• Co-led the design and execution of Group Delivery Excellence's operating model transformation to accelerate value delivery and execution certainty • Partnered with Product Owners, Hive Leads, and Domain Leaders to improve ways of working and delivery performance, resulting in improved delivery discipline and stakeholder confidence • Strengthened stakeholder engagement and communication flow through structured reporting, insight-driven reviews, and proactive risk management, resulting in improved transparency and decision making cadence • Acted as a trusted partner to senior leaders, connecting ground-level delivery insights to business priorities and surfacing oppportunities for simplification and accelerated value realisation
• Steered alignment of Delivery Excellence's Leadership Team to establish effective ways of working and operational efficiency • Co-published a single reference for Delivery Excellence transformation roadmap, service catalogue, skills and capabilities matrix resulting into skills baseline and insights on development growth areas for 40+ Coaches • Proactive partnership with Partners and Finance counterparts to maintain budget discipline and financial transparency of over 50+ team members • Collaborated with senior stakeholders across the Organisation including Business counterparts, Transformation Leads, Governance, Portfolio Analytics and HR to drive Group-wide transformative initiatives
• Assisted clients in their capital raising activities, including initial public offerings, high-yield debt offerings and secondary offerings. • Assisted in identifying and collecting data from financial systems and other related data sources • Collaborated with internal and external stakeholders to resolve data discrepancies and issues • Performed data extraction-transformation-loading (ETL), employ analytics methods and tools to derive insights and craft visual communications • Reviewed process efficiencies and make recommendations for process improvement
• Qualified Financial Consultant - Attained CMFAS M5, M9, M9a and HI certifications • Provided financial advisory services which include financial planning, capital management, asset and debt restructuring, risk management and life insurance • Brainstormed effective customer servicing models to enhance customer loyalty and increase repurchase volume
• Performed engagements with clients on transfer pricing issues • Conducted functional analysis to establish the significant economic functions undertaken by clients • Performed comparability analysis and financial analysis to evaluate the arm's length nature of the covered transaction • Involved in the preparation of Transfer Pricing Documentation report and ensure the compliance with the latest TP Guidelines and TP Rules