New York City Metropolitan Area
Versatile professional with expertise in talent acquisition, compliance, and employee relations. Trusted advisor to business leaders, skilled at implementing strategies that drive growth and foster a positive organizational culture. Experienced in recruitment management, team mentoring, conflict resolution, and ensuring compliance with employment laws and best practices. Effective communicator focused on collaboration, continuous improvement and achieving business objectives.
Specialized in supporting Global IT Talent and Project Solutions by offering full-time employment with Kforce. We facilitate H-1B Visa transfers/sponsorship, employment-based Green Card sponsorship, and assist clients in navigating the various legal intricacies of employing international professionals. • Qualify candidates by conducting screenings to obtain work history, education, training, job skills, and salary requirements • Analyze client requirements against the qualifications of candidates, and match the best candidate with client needs • Act as a primary point of contact to manage complex visa situations, ensuring smooth employment of various visa and work permit holders (H-1B, TN, F-1, etc.), execute Green Card sponsorships, and provide consultants with tailored solutions • Collaborate closely with legal teams and senior leadership to ensure strong compliance with employment laws and best practices while aligning talent strategies with business goals • Conduct training sessions and mentor team members, teaching them the complexities of immigration employment law, and field/consultant relationship management • Utilize the CRM platform (Dynamics 365) to track candidate pipelines and interactions, ensuring a smooth workflow and data management • Collaborate with peers and leadership by sharing market intel, such as bulk job orders, layoffs, heads-up positions, in-demand skill sets, and account breakers within Kforce • Proficient in virtual recruitment platforms and internet-based tools for candidate sourcing • Handle sensitive situations with empathy, discretion, and professionalism • Leverage AI-powered tools such as Microsoft Copilot for document automation, content optimization, and data analysis
• Managed client communications for inbound and outbound leads, helping convert warm and cold leads into clients by providing detailed information and ensuring alignment with client needs • Merged three CRM systems into one streamlined system (Salesforce), optimized workflow, ensured better client engagement, and improved data accuracy • Worked with mortgage partners to optimize client experiences, offering strategic recommendations and insights based on data analysis, directly aligning with campaign optimization and performance improvement • Liaison for mortgage partner, contacting their leads to provide meaningful information designed to pre-approve them for a home loan or refinance • Over forty hours of training in lending compliance, federal guidelines, and mortgage math and terminology
• Built and maintained strong client relationships, providing high-touch customer service and demonstrating excellent communication skills when showcasing properties • Utilized CRM systems to track leads, manage multiple client accounts, and ensure timely follow-ups, ensuring an efficient workflow and performance tracking for client opportunities • Demonstrated strong organizational skills and time management, efficiently managing multiple client accounts and prioritizing tasks in a fast-paced environment • Advertised available properties by using a variety of platforms such as Zillow, Apartments.com, and Craigslist
Part of a five person team that has exceeded budget goals and set new site records for arranging owners and guests to meet with sales consultants. • Arranged owners and guests to meet with the sales team, providing them the opportunity to upgrade and diversify owner portfolios • Assisted guests with detailed concierge work at a high volume, delivering quality customer service • Awarded Highest Blended Penetration (March 2017 and April 2017), Highest Volume per Guest (3rd Quarter 2017 and 1st Quarter 2018) and “Best of the Midwest” (July 2016 and August 2016) for exceptional client engagement and successful marketing outcomes • Overcame objections with effective problem-solving techniques and by highlighting product value in order to close “today” deals
• Sold to and trained Franchisees, Spa Directors and staff on various aspects of the complete Planet Beach Product line that included over 50 private-labeled products • Conducted monthly training courses and weekly webinars, demonstrating leadership and the ability to train teams on new processes • Taught product benefits and features, how to up-sell products, and how to pair products with services provided • Spearheaded projects for international franchisees, helping with product registration and exportation, sales and support • Developed recommendations for new product and packaging initiatives and assessed new product ideas • Helped launch a new brand of infrared heat saunas called HOTWORX that are now located throughout the United States • Temporary Executive Assistant to the Chief Franchising Executive. I assisted with travel arrangements, prepared reports and presentations, submitted expenses, calendar management, recorded meeting minutes and analyzed memos