Lynda Wong

Head of Operations Planning, Performance & Analytics | Value Creation |Strategy & Performance| Business Transformation

Greater Melbourne Area

About

With an aptitude for analytics and a natural curiosity, I’ve built a career out of driving benefits-led change and data-driven performance improvement within large and complex organisations across diverse industry sectors. Passionate about operational excellence, I’ve led strategic transformation projects within supply chain and eCommerce, delivering a strong focus on performance improvement and facilitating growth. After graduating with a Bachelor of Commerce and securing my CPA, I worked as an Accountant and quickly recognised my passion for performance analytics and commercial strategy. I enjoyed continuous career progression in accounting and analytics roles with Tabcorp, The Just Group and Lawrence & Hanson where I made the jump into eCommerce and eventually Supply Chain, finally landing in Strategy & Transformation within Operations at Chemist Warehouse. Collaborating actively with channel partners and with cross-functional colleagues, I’ve been a champion for innovation and improvement throughout my career and have demonstrated strong change leadership skills, recognising the importance of culture, communication, and stakeholder engagement in driving successful and sustainable change. I bring strengths and expertise in: Strategy | Business Transformation | Integration | Technology Enablement | Change Management | Project Management |Team Leadership | Software Implementation | Business Analysis | Continuous Improvement | Business Process Improvement | Performance Improvement | Growth Strategy | Workforce Development | Strategic Partnerships | Insights and Analytics || Supply Chain Strategy | Supply Chain Optimisation | Inventory Management | Management Reporting | P&L Management |Strategic Planning |Financial Planning and Analysis | Commercial Modelling| Marketing Automation | Customer Experience (CX) | Operations Management | Organisation and Planning | eCommerce | Online Channel Growth | Customer Relationship Management | Business Development | Budgeting & Forecasting | Performance Analysis | Data Analysis | People and Culture

Experience

  • Head of Operations Planning, Performance & Analytics at Chemist Warehouse
    Aug 2023 - Present · 2 yrs 11 mos

    Operations Strategy | Team Leadership|Operational Excellence|Business Transformation| IT-Enabled Transformation| Change Management|Portfolio Management| Business Case Development | Value Creation| Continuous Improvement | Business Process Improvement | Business Intelligence (BI) | Insights and Analytics| Organisation and Planning| Business Partnering|Communication | Competency Transformation | Learning & Development |

  • Lawrence & Hanson (Greater Melbourne Area)
    • Head of Supply Chain Transformation
      Oct 2022 - Aug 2023 · 11 mos

      Team Leadership|Supply Chain Strategy| Supply Chain Management| Business Intelligence (BI)|Business Transformation| IT-Enabled Business Transformation| Change Management|Project Management| Value Creation| Continuous Improvement | Business Process Improvement | Insights and Analytics |Project Management| Organisation and Planning| Business Partnering|Communication| Customer Relationship Management|

    • Head Of Supply Chain Victoria
      Dec 2021 - Oct 2022 · 11 mos

      Team Leadership|Supply Chain Strategy| Supply Chain Management| Business Intelligence (BI)|Business Transformation| IT-Enabled Business Transformation| Change Management|Project Management| Value Creation| Continuous Improvement | Business Process Improvement | Performance Improvement|Operational Efficiency|Insights and Analytics |P&L Management| Operations Management| Organisation and Planning| Business Partnering|Communication| Customer Relationship Management|

    • Supply Chain Planning Manager
      Nov 2019 - Dec 2021 · 2 yrs 2 mos

      Team Leadership| Supply Chain Strategy| Business Intelligence (BI)|Business Transformation| IT-Enabled Business Transformation| Change Management|Project Management| Continuous Improvement | Business Process Improvement | Performance Improvement |Inventory Management | Operational Excellence |Insights and Analytics| Organisation and Planning| Business Partnering |Communication |Performance Improvement | Value Creation | Process Mapping|

  • Group Reporting Analyst at Just Group
    Mar 2010 - Jun 2010 · 4 mos

    Financial Reporting ❘ Financial Analysis | Software Implementation | Data Management| Continuous Improvement | Business Process Improvement | Performance Improvement |Insights and Analytics | Management Reporting |Organisation and Planning |Budgeting & Forecasting | Performance Analysis | Data Analysis |

  • Tabcorp (Full-time · 3 yrs 1 mo)
    • Project Accountant
      Mar 2009 - Mar 2010 · 1 yr 1 mo

      Financial Planning and Analysis ❘ Project Accounting❘ Business Analysis | Continuous Improvement | Business Process Improvement | Performance Improvement |Insights and Analytics | Management Reporting | P&L Management | Organisation and Planning |Budgeting & Forecasting | Performance Analysis | Data Analysis |

    • Fixed Asset Analyst
      Mar 2008 - Mar 2009 · 1 yr 1 mo

      Financial Planning and Analysis ❘ Asset Management❘ Fixed Asset Analysis | Continuous Improvement | Business Process Improvement | Performance Improvement |Insights and Analytics | Management Reporting |Operations Management | Organisation and Planning |Budgeting & Forecasting | Performance Analysis | Data Analysis |

    • Management Accountant
      Mar 2007 - Mar 2008 · 1 yr 1 mo

      Financial Planning and Analysis ❘ Commercial Modelling❘ Business Analysis | Continuous Improvement | Business Process Improvement | Performance Improvement |Insights and Analytics | Management Reporting | P&L Management| Operations Management | Organisation and Planning |Budgeting & Forecasting | Performance Analysis | Data Analysis | Business Partnering

  • Customer Service Manager and Assistant Accountant at vxpartner
    Mar 2004 - Mar 2007 · 3 yrs 1 mo

    Financial Planning and Analysis ❘ Commercial Modelling❘ Business Analysis | Continuous Improvement | Business Process Improvement | Performance Improvement |Insights and Analytics | Management Reporting | P&L Management| Operations Management | Organisation and Planning |Budgeting & Forecasting | Performance Analysis | Data Analysis | Business Partnering