United Kingdom
I am responsible for the overall productivity of our supply cycle process. Playing an integral part of the company’s commercial strategy with specific involvement in managing logistics, production planning and client development.
My hybrid-role involves coordinating the development of new business opportunities, sustaining connections with existing clients to drive revenue growth and meet sales targets for my department. I continue to coordinate all shipping and administrative tasks within the department, advising on an array of logistical requirements, customs procedures to facilitating various regulatory processes.
Project coordination on shipping and administrative projects for national and international museums, galleries, institutions and private clients on a day to day basis. Operate and advise customs procedures, including customs transfers and import/export clearance across Bond facilities and Temporary Admission Accounts. Providing professional interactions with multiple stakeholders, including clients, artists, conservators, couriers and senior staff members. Facilitate various regulatory processes including expore licences, CITES permits and Carnets, ensuring compliance legal transactions are met across borders. Condition reporting and site-management.
I assist galleries and art professionals with both digital and print mediums. I have produced material for exhibition descriptions, artist biographies, promotional materials, and educational resources. I ensure the voice and tone align with the institution's brand, engaging a diverse audience while enhancing their understanding and appreciation of the art. My work bridges the gap between the art and its audience, making art accessible and appealing through well-crafted language and storytelling.
Jointly managed and compiled the copy for the weekly and standalone e-newsletters, which maintained a consistently high delivery rate (a steady 99.6%), open rate (highs of 31%) and click through rate. Assisted in the redevelopment of the weekly e-newsletters. Managed all affiliate platforms, with an inventory of over 2,000 – Artsy, Artnet – which achieved more than 100,000 unique views per annum and over 2,000 enquiries, leading to more than £1 m of sales. Managed the database for Maddox Gallery’s website, which received on average 150,500 page views per month. I played a pivotal role in the development of all marketing and communications, including material for publications. Worked alongside multiple departments to deliver outstanding events and exhibitions, including logistics and courier companies such as Hedley's, MartinSpeed, Convelio and Queens. Supported the Marketing Director with projects, such as Art for Heroes, which raised over £2 m for the NHS. Managed the first e-commerce print release through the website, which sold out with 10 minutes of launch. Closely assisted and supervised the reskinning of Maddox Gallery’s website, which received an increase in website traffic by 18%, upon relaunch.
Assisted in all gallery events, which included the creation of labels and catalogues, facilitating external companies with event supplies and being hands on to help during exhibitions and artist launches. As I was the initial point of contact for walk-ins in the gallery, I delivered a high level of customer service, developing excellent communication and interpersonal skills. Maintained the overall upkeep of the gallery spaces, which included opening and closing the gallery spaces, ensuring all art was checked and dusted and catalogues were routinely kept up to date and stocked. Handled all incoming calls, taking messages and forwarding calls to the appropriate people. Booked and organised gallery meetings and viewings for clients, which included unwrapping and displaying artwork on their arrival. Assisted the art technicians with artwork installations and artwork wrapping. Managed all gallery and office supply needs. Maintained inquiry inventory systems with a daily reporting system.