Atlanta, Georgia, United States
Conducted outreach and held meetings with 80+ alumni per semester across 17 Boston-area college campuses during 6-week travel periods Coached students on post-secondary success strategies, including academic planning, resource navigation, and appeals processes for financial aid and academic standing Re-engaged stopped-out and unenrolled alumni, successfully supporting 6 students in re-enrolling for the most recent spring semester Planned, coordinated, and executed educational and social alumni events, serving over 350 participants Oversaw a $30,000 program budget, ensuring cost-effective use of resources Maintained and analyzed data for a caseload of over 450 alumni, informing targeted support and program improvements Utilized platforms such as Salesforce, Overgrad, Tableau, Canva, PowerSchool, Zoom, and Microsoft/Google Suites to drive efficiency and data-informed decision-making Contributed to annual strategic planning efforts to enhance college access and success initiatives across Uncommon Schools
Analyzed workforce and purchasing data for 1,000+ employees and $14M+ in contracts. Developed goals and performance metrics to advance equity initiatives for the Franklin County Racial Equity Council
Delivered monthly community trainings to 20+ attendees, increasing public awareness of refugee resettlement processes and challenges Built and maintained partnerships with co-sponsoring organizations to support newly arrived refugee families with financial, material, and social resources Recruited, trained, and managed a team of 50+ volunteers, aligning efforts with refugee needs in English tutoring, food access, and housing advocacy Oversaw the Grocery Grams emergency food assistance program, ensuring timely distribution to refugee families in crisis Secured and valued over $20,000 in in-kind donations, coordinating with corporate partners to fulfill critical needs Led the Refugee Speakers Bureau, empowering refugees to share personal stories and foster community engagement across Columbus Conducted interviews with resettled refugees and developed storytelling materials for outreach and educational purposes Represented CRIS at community events, public forums, and advisory boards to advocate for refugee rights and expand organizational visibility Researched and authored cultural competency guides and training resources to enhance staff and volunteer preparedness
Matching Grant Program Ensured grant compliance by managing program enrollments, tracking client employment and self-sufficiency outcomes, and processing timely case closures Delivered direct client services, including public benefits applications, ID procurement, health screening accompaniment, household budgeting, and individualized employment/education planning Researched and referred clients to external resources such as ESOL programs, workforce development services, and free community support stores Provided bilingual support and interpretation for Spanish-speaking clients, improving access to services and program navigation Authored newsletter articles to showcase client employment achievements and highlight partnerships with local employers Resettlement Program Coordinated multiple funding streams and organizational protocols to assemble comprehensive welcome kits for newly arrived refugee families Managed logistics and maintained partnership with the Furniture Bank of Central Ohio to secure essential household furnishings for incoming clients Oversaw all aspects of in-kind donations, including donor communication, inventory intake, valuation, and efficient organization of goods Led the successful relaunch of the Grocery Grams program, streamlining volunteer coordination and facilitating targeted grocery deliveries based on client and caseworker input