Hanoi, Hanoi, Vietnam
An Experienced sales assistant and project executive with a demonstrated history of working in different industries, including automation, electrical manufacturing, finance and IT Possesses 6+ years of experience working in the Sales and Project department in medium and large-sized companies, serving across a wide range of customers, both domestic and international ones. Skilled in SAP, project execution, sales admin, and bidding process. Result-driven and dedicated team coordinator.
• Administrate the sales procedures in compliance with company policy and assist the Sales Team leader in daily sales activities; • Conduct the step-by-step process from bidding to contract award; • Prepare, manage and review contracts, purchase orders, quotations; encompassing scopes, commercial terms, delivery schedules and other requirements; • Consistently support and build strong relationships with key customers; • Direct the project execution upon contract signing to reach the targeted revenue up to $3,500,000 - $4,000,000/year; • Be the point of contact to communicate with clients of all aspects of projects, including but not limited to schedules, scopes, issues and order changes (if any); • Drive cross-departmental collaboration (across Engineering, Purchasing, Accounting, Warehouse team) to define the project magnitude and accomplish contractual delivery; • Assert controls over project timelines and actively update the progress to Managers; • Take full responsibilities for administrative work of Sales Department; • Other duties assigned by Line Manager.
• Executed small to medium-sized projects of transformer and multiple spare part orders (focused customer segment: New Zealand and Malaysia markets); • Served as the project first point of contact for clients, addressing inquiries, handling requests and dealing with all issues; • Controlled and expedited projects followed factory standards to consistently accomplish contractual delivery and facilitate healthy cash flow; • Liaised with key project stakeholders to determine project scopes, requirements and objectives; • Developed, tracked and updated project plans, including project milestones, progress reports and delivery schedules; • Coordinated with other departments including Sales, Design, SCM, Supplier, Warehouse, Transportation, Factory Production team to ensure project flows and achieve targeted schedules; • Provided clients with full support in the event of client visit for meetings, inspecting, factory tours, test witnessing; • Performed administrative abilities to manage project documentation, process orders on SAP system, compile accounting & billing documents. • Other duties assigned by Team Leader.
Conducted sales procedures with corporate clients from beginning to end upon receiving information from Director/Sales Leader; • Approached potential clients by directly contacting via phone calls/meetings, clarifying their needs, sending quotations, following up, etc. • Assessed scopes of proposal/contract/engagement letter for each service; managed contract terms & conditions; • Achieved customer satisfaction through customer service implementation including regular & responsive communication, client feedback activities, etc.; • Closely coordinated with audit team, accounting team and marketing team to evaluate client’s requirements; • Orchestrated records of client databases, sales progress and status; • Other duties assigned by Sales Leader/ General Director.
• Assisted Project Managers in driving production of localization projects • Clarified project scopes, requirements and schedule via kick-off meetings with clients and internal depts.; • Built up quotation, budgeted the profit margin higher than 30%; • Scheduled the project timeline to accomplish committed delivery date; • Worked closely with Technical department to guarantee clients’ prerequisites; • Dealt with issues reported by customers; • Developed and maintained project workflows, budget, and resources upon project hand-over; • Other responsibilities assigned by Project Manager, Team Lead.
• Assisted Project Managers in handling projects with assigned tasks; • Worked with data system (SAP) and admin documents (Goods exit permit, Quality & Quantity Certificates, Warranty Certificate, Drawings and related submission documents); • Other duties assigned by Team Lead/Project Managers.