Tampa, Florida, United States
Talented strategic driven technology executive equipped with operations ability and the drive needed to take a business to the next level. An innovative tactical thinker with an open and collaborative style of leadership and management that enables a business’s mission to succeed. A Risk evaluator who can carry out decisions and change with a keen eye on the bottom line. Able to share, mentor and educate an organization’s executives, leaders, staff, partners, customers and stakeholders on technological vision, opportunities and challenges. Strengths: Strategic roadmaps, operational plans, execution, ownership and Leadership Ability to quickly analyze and develop a plan for business and technical needs Ability to take that plan and execute on the plan Experience in all areas of Information Technology Develops best practices, procedures and maintainable policies Database Expert, Architecture, EDI Software Development Leadership using either agile or waterfall Mobile, Responsive design, eCommerce, desktop and Web development using varying software environments Multi-million-dollar budget management Emerging Technologies applied to today’s business Online programs /eLearning and student info management systems Help Desk Support & Service Executing on complex enterprise architecture Industries: Higher Education Marketing, retail, manufacturing, medical/health Claims and insurance, debt reduction, nonprofit MLS, construction, legal, accounting, telemarketing Automation, workflow and imaging, membership driven organizations
Provide governance, operational and strategic expertise to major companies, Colleges, Universities and Educational government entities. Provide short and long-term senior leadership and CIO roles to major non-profit and government intuitions throughout the US. Partner with CampusWorks and other companies to provide services. Functional Expertise • Technology Leadership • Operational Efficiencies • Process Improvements • Strategic Planning • Emerging Technologies • Business Analysis • IT Governance • Systems Integration • Fiscal Management Relevant Professional Highlights • Spearheaded the design, development and implementation of ecommerce, ERP, SAS and online applications. Successful developing software and infrastructure strategy for future products • Expertly managed databases for 9 million customers serving as the CEO of CSD. Led technology for over 2 million ecommerce customers. Fully involved as an executive in the complete sales cycle for these customers. • Record of completing deliverables on time and within budgets. Controlled multi-million-dollar projects bringing success where others failed. • Built and designed business and academic solutions including business analysis, software application development and integration leading as many as 50 projects at a time.
Chief Information Officer for largest complete online education solution provider in higher education. Brought the company’s large infrastructure with 400 servers which averaged over 7 years old to an efficient up to date Educational Technology (EdTech) company. Drove Technological Strategy and Innovation. Revitalized the technology of U.S. News University Connection to allow the company to scale. Brought governance and industry standards to Bisk. Rebuilt the proprietary Bisk Learning Management System (LMS) to make it a true competitor to Blackboard, Canvas, Desire2Learn and a host of other LMS. Added cutting edge technology to motion graphics, and interactive learning tools. Provided operational efficiencies, transforming the following departments that reported to me: Architecture, Software Development, QA, Research and Development, IT Operations, Networking, IT Security, Technical Support (24 hours a day to our customers), Internal Help Desk, Database, Business Intelligence, Curriculum Development, Motion Graphics ,and Video including Bisk’s 2 video studios
Chief Operating Officer, Chief Information Officer for large ecommerce buyer, seller and trader of new and pre-owned watches. Architected and led development team in programming a “Deal System” to facilitate complexities of Watch-U-Want’s luxury watch business. Created a new contact management and workflow system and total integration of webs, inventory and accounting to deal with customers who are also vendors, and to manage with inventory workflows. Brought fiscal accountability, buying algorithms and immediate financial and sales reporting to the company. Led process improvements leading to a multi-million-dollar increase of sales by 25+ percent at a time when other companies were struggling. Improved backend operations to allow for increased capabilities to buy and sell watches while taming the “need to be almost perfect” in quality control using electronic systems and live reporting.
Vice President of Technology (CIO role) for large educational company with many college campuses offering various associate and bachelor degrees. Teamed with the President, CFO, COO, Vice-Presidents and Campus Presidents to provide vision leadership and excellence in technology. Directed short- and long-term planning and execution. Coordinated efforts with schools, project managers, outsourcing groups and testing (QA). Led process improvements. Motivated staff and students to achieve a higher level of success. Owned and maintained multi-million-dollar budgets and provided leadership to a large staff. Guided Internet marketing and process improvements. Played a significant role in the Florida Career College’s Online initiative. Led corporate team in campus rollout; earned the 2007 Online Employee of the Year Award. Led campus IT build outs involving thousands of computers and enterprise networks. Managed multi-million Internet marketing department from 2006 to 2008. Directed and implemented major Online (LMS), Financial Aid and HR software; developed the student loan system. Guided ERP, Ecommerce, POS and SIM software implementation. Key decision maker on software, hardware and infrastructure strategies. Directed complex Infrastructure including 5000 computers, SANS arrays, multiple locations.
Spearheaded projects, process improvements, business analysis and provided fiscal management of the academic technology cost center. Offered a futuristic vision for Learning Platforms, Faculty Information Management and Assessment Portfolios. Product managed all online learning applications. Built and designed business and academic solutions including business analysis, software application development and integration leading as many as 50 projects at a time. Led financial aid process improvements resulting in the reduction of large bad debts. Led IT Six Sigma and improved business processes resulting in multi-million dollar savings. Played a pivotal role in technical diligence on acquisitions. Member of team leading a four-million-dollar major Data Center move involving ramp up to “carrier class”.