Sydney, New South Wales, Australia
A woman with love and courage who: • Builds exceptional teams through radical candor and effective feedback loop • Turns career pivots into strategic advantages (5 industries and counting) • Solves complex problems with first-principles thinking and share my thoughts through weekly blog What I Bring: 🌱 Growth Mindset: From media to tech leadership to business strategy 🚀 People Magic: Developing high-potential talent 🧭 Crystal-clear Clarity: Cutting through noise to what truly matters My Anchors: 1️⃣ Myself first - sustainable excellence 2️⃣ Family second - unconditional support and love 3️⃣ Present moments - presence builds the future "Leadership isn’t about titles - it’s about lifting others while staying true to your north star."
A consulting and coaching company dedicated to empowering people to live their best lives and make the world a better place. One-person company, no investor, no intention to expand, born in 2025, no expiry date.
- Reported directly to the CEO, acting as an individual contributor to lead company-wide initiatives including a major CRM system upgrade (Planhat). Spearheaded system adoption through comprehensive team training and developed executive and leadership dashboards to track performance. - Established a monthly senior management reporting framework, aligning department heads on team and strategic KPIs to proactively identify progress, mitigate risks, and drive actionable outcomes. - Spearheaded the China CX Masterclass workshop series, achieving a >100% attendance rate. Successfully generated high-value leads and collaborated with the Head of Sales to pitch and close enterprise deals. - Initiated and co-hosted the "AI in CX – Beyond the Hype" webinar (February 2026) alongside the Head of Product, attracting 80+ attendees to explore the intersection of AI and customer experience.
- April 2025: Successfully organized the Canva AI Meetup event with 100+ attendance, from event planning, guest speaker interview, slides preparation and hosted the event on the day, received 90+% positive feedback.
- Built and coached a high-performing team of 6 full-stack engineers (50% women engineers) developing Canvaworld, Canva's flagship internal people directory serving 5,000+ global employees - Implemented Agile methodologies and sprint processes that transformed team dynamics, resulting in measurable improvements in employee retention and team cohesion - Established a successful "amigos" collaboration model between engineering, product management, and product design, ensuring holistic decision-making across all aspects of product development - Led stakeholder engagement initiatives to develop Canvaworld's product vision, resulting in a comprehensive 3-year roadmap that balances product evolution with technical improvements - Fostered an inclusive team culture where all members felt empowered to contribute to technical discussions, enabling successful delivery of complex company-wide projects
- Lead and coach a team of 10 engineers - Product owner and scrum master of internal automation and tooling to enable organization scalability - Strategically plan and push through legacy system migration (10+ accounts) to get rid of tech debt - Manage ~50 SaaS client onboarding and growth deliverables
- Work closely with the CTO, head of development and product managers to define problem scope, discuss solutions and system designs, implement frontend and backend changes with high quality and scalable code. - Identify gaps in the company process, lead, design and implement organizational changes, set up rules and systems along with multiple stakeholders from different departments, regularly retro and improve on it to ensure the effectiveness of the system. - Continuously hiring, onboarding, mentoring, managing, inspiring team members, motivate direct reports and help them define OKRs to facilitate personal and achieve organizational goals. - Responsible for resource planning, knowledge sharing and legacy system migrations in a fast-pace and ever-changing working environment. - Recipient of the Resonate Yearly “Power Up the Cycle” reward (company voted the best team player).
- Actively involved in various technical related discussion, including design, implementation, code review, troubleshooting and deployment lifecycle - Initiated and continuously driving tech team documentation (to make our life easier) - Running key accounts and onboarding delivery scrum, contribute to delivery process improvements - Managing and mentoring a team of junior developers, keen to cultivate great team culture - Participating in talent recruitment process, passionate about finding the gem