Luca Marchetti

Retail Operations & Performance Manager South Europe at CELINE | Driving Retail Excellence, Operational Performance & Business Growth Across Italy & Spain

Milan, Lombardy, Italy

About

Luxury retail leader with 15+ years of international experience within LVMH across Italy, Spain, Sweden, and Greece. Throughout my journey with Louis Vuitton and CELINE, I have developed expertise in retail operations, performance management, client experience, and people leadership across flagship and high-performing luxury environments. Passionate about operational excellence and the evolving luxury industry, I focus on driving sustainable business growth, elevating retail performance, and developing empowered teams that deliver exceptional client experience.

Experience

  • CELINE (6 yrs 1 mo)
    • Retail Operation & Performance Manager South Europe
      May 2026 - Present · 2 mos

      Leading retail operations and performance across Southern Europe, driving retail excellence, operational efficiency, and sustainable business growth across the region. Collaborating with cross-functional teams and store leadership to enhance retail execution and elevate client experience.

    • Deputy Store Director - Milano Montenapoleone
      Mar 2024 - May 2026 · 2 yrs 3 mos

      Played a key role in leading the Milano Montenapoleone flagship store, overseeing retail operations, commercial performance, team leadership, and client experience within one of the Maison’s most strategic luxury locations. Partnered closely with corporate stakeholders to drive operational excellence, support business growth, and ensure consistent execution aligned with the Maison’s standards and strategic vision.

    • Store Manager - Stockholm
      Jun 2020 - Mar 2024 · 3 yrs 10 mos

      Led the Stockholm store with full responsibility for commercial performance, retail operations, team leadership, and client experience, driving business development and operational excellence within the Scandinavian market. Developed high-performing teams, strengthened client relationships, and fostered a collaborative culture focused on excellence and sustainable growth.

  • Louis Vuitton (7 yrs 10 mos)
    • Store Manager - Puerto Banus (Marbella)
      Oct 2016 - Jun 2018 · 1 yr 9 mos

      Led the Puerto Banus store with responsibility for commercial performance, team leadership, retail operations, and client experience within a highly international luxury environment. Managed and developed a multicultural team while fostering strong client relationships and driving business performance in one of Spain’s leading luxury destinations.

    • Store Manager - Mykonos
      Jul 2016 - Oct 2016 · 4 mos

      Led the Mykonos pop-up store in a fast-paced luxury resort environment, overseeing team leadership, retail operations, and client experience during the seasonal business period.

    • Team & Operations Manager - Barcelona Paseo de Gracia
      May 2014 - Jul 2016 · 2 yrs 3 mos

      Oversaw key retail operations and back-office activities, supporting operational efficiency and retail execution within one of the Maison’s flagship locations in Spain.